Just heard about this last night so I wanted to put this out there. We're aware of an issue with the Bitlocker Drive Prep tool ( http://www.microsoft.com/downloads/details.aspx?familyid=320b9aa9-47e8-44f9-b8d0-4d7d6a75add0&displaylang=en ) on Windows...

I wanted to put some sort of content on here quickly, so here is a link to my teams blog which I wrote last year about a common question asked when it comes to servicing the operating system. "Why is the \Windows\winsxs directory so large?" The short...

We frequently get cases where customers have issues with installing updates or service packs. With the release of Service Pack 2 recently for Windows Vista and Windows 2008, I thought it might be a good idea with what would be good to collect before you...

I wanted to let everyone know that we're aware of an issue with running the CheckSUR utility on systems that have Service Pack 2 installed on them. When you attempt to run CheckSUR on these systems you will get the error below. We're working on...

Hello. My name is Joseph Conway and I am a Senior Support Escalation Engineer on the Windows CORE team. What that fancy title means in laymans terms is that I am one of the guys on the other end of the phone when you call into Microsoft support. The group...