Are you a Microsoft partner with a non-urgent query that you'd like answered by Microsoft Professionals ? For Free. Then give the Microsoft managed newsgroups a go. They're available to all registered, certified and gold certified partners. You can access them via a web browser by going to https://partner.microsoft.com/global/40009639/ but I prefer to use Outlook Express - Instructions on how to setup OE are at https://partner.microsoft.com/global/40009639/40010090 The newsgroups cover a wide variety of topics and products and are worth using if you've got a technical query you want answering.