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Each time you try or buy a service through the Microsoft Online Services Customer Portal you can add the services of a Microsoft Authorized Partner at no extra charge.

A Microsoft Authorized Partner provides you with the technical expertise to help you set up, maintain, and troubleshoot your service. The Microsoft Authorized Partner also supplies local knowledge and experience. Using these services is an excellent way to maximize the benefits from your service.

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The availability of a Microsoft Authorized Partner depends on the service, and the country or region where that service will be used. Although new partners are being enrolled, it may be the case that a Microsoft Authorized Partner is not available for your service, or for your country or region.

You can add, change, or remove a Microsoft Authorized Partner from your service at any time, although it is simplest to add a partner when you are in the process of acquiring a subscription. To change an existing partner, first remove the current partner, and then add a new partner.

To add a new Microsoft Authorized Partner from the Shopping Cart

  1. Sign in to the Customer Portal using your Windows Live ID.

  2. On the Services page, select a service you want to try or buy, and then click Add to cart.

  3. In the Shopping Cart, under Partner, click Find a partner.

  4. In the Find a Partner Wizard, complete the information on the following pages:

    • Search Partners: Either enter a Partner ID or search for a partner by name or location.
    • Review and Select: Select a Microsoft Authorized Partner from the search results, or return to the Search Partners page to refine your search criteria.
    • Partner Information: View contact information for the selected partner, and agree to share information with your partner.
    • Confirmation: Click Close to submit the information.

Both you and the partner will receive an e-mail message that confirms this action.

To add a new Microsoft Authorized Partner to an existing subscription

  1. Sign in to the Customer Portal using your Windows Live ID.

  2. On the Subscriptions page, locate the subscription to which you want to add a partner, and then, in the Actions list, select Add/edit partner and click Go.

  3. In the Find a Partner Wizard, complete the information on the following pages:

    1. Search Partners: Either enter a Partner ID or search for a partner by name or location, or both.
    2. Review and Select: Select a Microsoft Authorized Partner from the search results, or return to the Search Partner page to refine your search criteria.

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      Only the first 20 search results are displayed. Refine your search criteria to ensure more accurate results.

    3. Partner Information: View contact information for the selected partner, and agree to share information with your partner.
    4. Confirmation: Click Close to submit the information.

Both you and the partner will receive an e-mail message that confirms this action.

To remove a Microsoft Authorized Partner

  1. Sign in to the Customer Portal using your Windows Live ID.

  2. On the Subscriptions page, locate the subscription from which you want to remove a partner, and then in the Actions list for that subscription, select Remove partner and click Go.

Both you and the partner will receive an e-mail message that confirms this action.

See Also

Tasks
Acquire and Activate a Trial or Subscription: A Step-by-Step Guide