This article describes aspects of the migration process from a TDM (Time Division Multiplexing) PBX to a VoIP solution like Office Communications Server. TDM to VoIP migration using PRI tie lines A large enterprise TDM PBX consists of one...

In case you need to confirm that Office Communicator uses the correct Location Profile for a particular user, you can open the user's Office Communicator trace (//%userprofile%/tracing) and search for “LocationProfileDescription”. All regular expression...

Depending on the country where OCS 2007 Enterprise Voice will be deployed, it might become necessary to connect analog Gateways to OCS 2007 Mediation Server. If there is no way to avoid this, a Gateway should be chosen that has been certified for OCS...

This blog article presents and explains an OCS 2007 Dialplan that has been created for the location Germany (Country code +49) Cologne (Area code 221). In this example the company has a local subscriber number 000 and a 4 digit extension range. We...

This blog article shows integration options of OCS installations with existing telephony environments from a high-level perspective. An OCS 2007 voice deployment in a corporate environment typically starts with a pilot installation. Within this pilot...

In the context of OCS 2007 voice deployments it is essential to understand the fundamentals of existing corporate telephone systems. This article describes on a high-level how a TDM (Time Division Multiplexing) PBX, a Hybrid PBX and an IP PBX look like...

In a previous blog article OCS 2007 dialplan fundamentals I have excluded the complexity around non-DID (Direct Inward Dialing) numbers for syntactic reasons. In this blog article I will describe how to handle non-DID numbers in an OCS 2007 dialplan....

In my last blog article OCS 2007 Dialplan fundamentals I have explained that we need Location Profiles in order to maintain the users dialing behavior before the OCS installation. A Location Profile is a set of regular expressions that will be applied...

I have noticed that many people, in particular those who have a telephony background or were working with common IP PBX solutions, try to match their gained dialplan know how, that they acquired over the last couple of years with many, many PBX/IP PBX...

Office Communications Server (OCS) 2007 offers multiple voice scenarios that are not necessarily easily understandable just by their names. However, it is essential to understand the different “flavors” of OCS voice in order to determine the best voice...