UC Case Study: Cisco

  • Article

Alex Lewis has written an interesting post over at Network World about Cisco and their UC stack.  Alex’s view is that Cisco have a very wide Communications portfolio and a great VoIP product, but they don’t yet have the “Unified” part.

In summary, Cisco has a great VoIP solution but is lacking in the other areas of UC. I'd argue they're irresponsible in claiming to have a "UC offering". They have UC only by the most liberal definitions. Rebranding Cisco Call Manager to "Unified Communications Manager" is classic marketing; all sizzle, no steak. Ranting a bit, doesn't a unified communications solution need to be, you know, unified? Cisco's offering is a kludge of nearly 40 products on distinct platforms with minimal interoperability and synergy.

Check out the full article at https://www.networkworld.com/community/node/35827