Jens Trier Rasmussen

The odd bit of information about Lync Server 2013, Lync 2010, Exchange 2013, SharePoint Server 2013, Exchange 2010 SP1, OCS 2007 R2, Exchange 2010 and OC 2007 R2
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  • Blog Post: Troubleshooting the Microsoft Call Quality Methodology Scorecard for Lync Server

    Jens Trier Rasmussen [MSFT]
    [Updated August 8, 2014] In this post, I will show some of the common problems people run into when using the CQM Scorecard and how to fix them. Microsoft Visual Basic for Applications – Compile error: Method or data member not found You might see the error message shown below. The...
    on 2 Jul 2014

  • Blog Post: Grant-CsSetupPermission and Grant-CsOuPermission

    Jens Trier Rasmussen [MSFT]
    You might have wondered exactly which Active Directory permissions the Microsoft Lync Server 2010 PowerShell cmdlets Grant-CsSetupPermission and Grant-CsOuPermission grants which Active Directory group? If so, I hope the following post will stop your wondering. At the end of this post is a table showing...
    on 7 Feb 2011

  • Blog Post: Script to see highest version of a component installed on a OCS/Lync server

    Jens Trier Rasmussen [MSFT]
    I had been doing some re-installation of my lab and was not sure if I had remembered to install the latest CU on all the servers. I created the following script to give me the highest version of any OCS/Lync component installed on my servers. The highest version is an indication of which CU has been...
    on 10 Mar 2011

  • Blog Post: What to do if you are too popular?

    Jens Trier Rasmussen [MSFT]
    I’m not talking about having too many friends on Facebook, too many connections on LinkedIn or too many followers on Twitter. I’m talking about the real deal – too many watchers – that is too many people watching or subscribing to your presence information. If you are very popular other Microsoft Lync...
    on 5 Nov 2010

  • Blog Post: Where is my localized device update?

    Jens Trier Rasmussen [MSFT]
    This post is written by my colleague Thomas Binder . With the recent release of the first updates for Lync Server 2010 and all clients for Lync, it is probably the first time you update your new Lync devices (for details on the update process please refer to http://technet.microsoft.com/en-us/library...
    on 1 Feb 2011

  • Blog Post: Outbound routing

    Jens Trier Rasmussen [MSFT]
    In Microsoft Lync Server 2010 the Mediation Server is now able to control multiple PSTN gateways. How does this impact outbound routing of calls? Imagine a scenario as in the figure below. We have two sites A and B each with a SE server, a co-located MS and a PSTN gateway. In the topology the PSTN gateways...
    on 12 Oct 2010

  • Blog Post: Bandwidth Management

    Jens Trier Rasmussen [MSFT]
    (Updated Oct 15 to fix misunderstanding around how EnableBWPolicyOverride works) In this post I will show you how to configure CAC or bandwidth management and describe how the user experience will be when making calls where no bandwidth is available. Imagine the setup below. Two network segments (10...
    on 15 Oct 2010

  • Blog Post: MEDIA - 000 - Global health performance monitor counter

    Jens Trier Rasmussen [MSFT]
    Microsoft Lync Server 2010 includes a range of performance monitor counters showing the health and performance of the system. One of the counters is MEDIA – 000 – Global health counter in the group LS:MEDIA – 00 – Operations. The counter indicates the Global health of the media stack and it can take...
    on 17 Jan 2011

  • Blog Post: How to get SEFAutil running?

    Jens Trier Rasmussen [MSFT]
    (Feb 27, 2013 - The Lync 2013 ResKit, which includes a new version of SefaUtil, is available here http://www.microsoft.com/en-us/download/details.aspx?id=36821) (Updated with pointer to UCMA 3.0 documentation and also only describing using SEFAutil on a dedicated server. We recommend installing trusted...
    on 7 Dec 2010

  • Blog Post: Assigning a default location profile/dial plan to a Mediation Server

    Jens Trier Rasmussen [MSFT]
    In Lync Server 2010 the way to assign a default dial plan/location profile to a Mediation Server is to create a CsDialPlan and use the service tag with the name of the corresponding PstnGateway Service, i.e. New-CsDialPlan service:co1-PstnGateway-1 –name co1-PstnGateway-1. On restart of the mediation...
    on 17 Sep 2010

  • Blog Post: Lync Server 2010 ExUMRouting Enhancements

    Jens Trier Rasmussen [MSFT]
    In W12/W13 ExUMRouting will route a call to voice mail to all the UM servers that support a given UM dial plan in a round robin fashion. When upgrading from Exchange 2007 SP2 UM to Exchange 2010 this is an issue, because an Exchange 2007 SP2 UM Server can’t communicate with an Exchange 2010 mailbox...
    on 17 Sep 2010

  • Blog Post: Synthetic Transactions – when do you need to specify user credentials?

    Jens Trier Rasmussen [MSFT]
    Many of the Synthetic Transactions (ST) in Lync Server 2010 allow you to specify a user and the corresponding user credentials, but do you always have to specify the user credentials? The answer depends on from where you run the ST. If you run the ST from a server, which is trusted by the Lync server...
    on 10 Jan 2011

  • Blog Post: What is Central Management Store (CMS)

    Jens Trier Rasmussen [MSFT]
    Update May 25, 2011: The official Server Administration chapter including the CMS section has now been published - http://blogs.technet.com/b/drrez/archive/2011/05/24/microsoft-lync-server-2010-resource-kit-server-administration.aspx The following information is an official preview of a single...
    on 13 Oct 2010

  • Blog Post: Manageability blog

    Jens Trier Rasmussen [MSFT]
    Just wanted to make you aware of Joe's blog where he writes about manageability aspects for Microsoft Lync Server 2010.
    on 23 Sep 2010

  • Blog Post: Computer account membership

    Jens Trier Rasmussen [MSFT]
    When installing Lync Server 2010 on a computer the corresponding computer account is made member of a number security groups. The table below shows the membership based on the server role Role Computer account member of the following groups Front End RTCHSUniversalServices...
    on 21 Sep 2010

  • Blog Post: Voice routing to support PSTN re-routing

    Jens Trier Rasmussen [MSFT]
    In a previous post I discussed how the policies related to PSTN re-routing and bandwidth policy override worked. In this post I’ll use the same setup and describe how to configure voice routing to support PSTN re-rerouting. I will assume that the calling user is allowed PSTN re-routing by policy and...
    on 7 May 2011

  • Blog Post: Photo Experience

    Jens Trier Rasmussen [MSFT]
    In case you’re not following NextHop (shame on you in that case ) they posted an article I wrote on the Photo Experience in Lync - http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
    on 22 Nov 2010

  • Blog Post: MWI from Exchange 2010 SP1 UM to Lync 2010

    Jens Trier Rasmussen [MSFT]
    I was planning to write a post on how Exchange 2010 SP1 UM is able to send Message Waiting Indicator (MWI) to Lync 2010, but then I discovered that this is already covered in great detail in the Exchange 2010 SP1 documentation . What I will add to the description is a little more how it works on the...
    on 26 Oct 2010

  • Blog Post: CN of AD entries created by Lync Server 2010

    Jens Trier Rasmussen [MSFT]
    If you are browsing through RTC Service in AD you’ll notice that all entries created by Lync Server 2010 activation (Enable-CsTopology) have mixed-case characters in the CN, while entries created by W12/W13 all have upper-case characters in the CN.
    on 17 Sep 2010

  • Blog Post: How to determine network connection type in QoE queries?

    Jens Trier Rasmussen [MSFT]
    In many scenarios you are interested in knowing how a given caller or callee was connected to the network, i.e. was it a wired or wireless connection. The information is contained in the columns CallerNetworkConnectionType and CalleeNetworkConnectionType in the MediaLine table. It is then easy to use...
    on 11 Sep 2013

  • Blog Post: Exchange 2010 RTM/SP1 OWA IM Integration with Microsoft Lync Server 2010

    Jens Trier Rasmussen [MSFT]
    Ilse has a great post on how she configured the integration between Exchange 2010 SP1 OWA and Microsoft Lync Server 2010. Her lab configuration had the Exchange 2010 SP1 CAS server role co-located with HUB and MBX, but not co-located with the UM role. If you have a slightly different configuration...
    on 23 Sep 2010

  • Blog Post: Disabling DND and call forwarding rules when dialing an emergency number

    Jens Trier Rasmussen [MSFT]
    In Microsoft Lync 2010 we provide support for E-9-1-1 to dial emergency services in United States. In order for the emergency services to be able to get in contact with the person making the emergency call, the Lync 2010 client automatically disable the Do Not Disturb (DND) state, if it is set, and disable...
    on 6 Dec 2010

  • Blog Post: Kerberos and Microsoft Lync Server 2010 Web Services

    Jens Trier Rasmussen [MSFT]
    Microsoft Lync Server 2010 continues to support Kerberos and NTLM authentication, when accessing web services hosted on Lync Server 2010, in fact it is the recommend deployment option. There are number of advantages to using Kerberos including faster authentication, mutual authentication and more features...
    on 23 Sep 2010

  • Blog Post: Launching Lync Web App

    Jens Trier Rasmussen [MSFT]
    Lync Web App is a new Silverlight based web browser client that allows participants to join meetings hosted on Microsoft Lync Server 2010. It is primarily used by users that do not have Lync 2010 installed. A user initiates the meeting join process by clicking the Join Online Meeting link in the meeting...
    on 30 Nov 2010

  • Blog Post: Bandwidth Management and alternate path

    Jens Trier Rasmussen [MSFT]
    In Microsoft Lync Server you can configure bandwidth management such that media can use an alternate path, if adequate bandwidth is not available in primary path. It is done using the Set-CsNetworkRegion cmdlet and the boolean parameters AudioAlternatePath and VideoAlternatePath. The alternate path is...
    on 4 Nov 2010