Dude where's my PFE?

I am a Premier Field Engineer (PFE) for Microsoft.

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  • Blog Post: How to collect a netmon 3.4 and xperf kernel trace and stop when a problem occurs.

    <updated 7.29.2013 for updated NETSH and WPR commands, thanks Carl Luberti!> So at a customer location the following question was posed to me: “In our VDI environment, how do we capture trace information? How can we set a capture for the network and xperf the user can start (or logon...
  • Blog Post: How to collect a trace for audio or video problems in Windows 7

    Assume the following:  You have a Windows 7 host that you want to collect a trace from.  The user complains of audio issues, stuttering, latency, etc…or video frame rate is low.  Something annoying. Like my previous post, lets cover a few basic rules here as we get started: 1.  If...
  • Blog Post: How to collect a good boot trace on Windows 7

    Assume the following: You have a Windows 7 host that you want to collect a trace from. A good trace. One that you know other people will be able to decipher as well as yourself. Maybe I’ve asked you to collect a boot trace so I can look at it and pointed you to this blog. Maybe your Sherpa of IT...
  • Blog Post: The Dude’s Greatest Hits

    As requested by several customers, I’m putting up a list of tools I find useful in troubleshooting, etc… First up…. Data Gathering I use the following tools to gather data from systems.  Each has its own place, much like a mechanic has many tools, so does the average engineer… PFE MPS Reports . ...
  • Blog Post: What does a good boot look like (aka, what should I be happy with)?

    It’s a question I wasn’t prepared for in class last week, but one that made sense really.  For the IT Pro that doesn’t eat breath and sleep this stuff, what does a good or ‘fair’ trace look like? Something like this: What we are looking at here is a boot up that finishes before 45 seconds, with...
  • Blog Post: The dude does xperf…

    So the Dude (that’s me) has gone over how to collect xperf traces a few times now, but what do we do after we’ve collected a solid .etl file you may ask?  Well, that’s what this post is all about.  This is how the Dude does it.  The Dude you see is listening to Simple Man by Lynyrd Skynyrd...