Dude where's my PFE?

I am a Premier Field Engineer (PFE) for Microsoft.

How to apply a bios update to the HP 8540w

How to apply a bios update to the HP 8540w

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I am primarily posting this to increase visibility.  I had many problems trying to apply the most recent bios to my 8540w, I always got an error that “SYSTEM DOES NOT CONTAIN THE NECESSARY WMI SUPPORT FOR THIS VERSION OF HPQFLASH” and something about a version 4…

This is trying to apply version F.20…

Turns out, I had a critical HP service disabled…

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If you start this service up and try to re-apply BIOS, it should work.

HP support and documentation on this issue is sorely lacking, the only way I found this was by this forum post for a different machine…

http://h30434.www3.hp.com/t5/Notebook-Hardware/How-to-update-BIOS-on-Compaq-615/m-p/488329

So, many safe travels to you all out there.

 

Jeff

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  • Thank you for sharing your knowledge. Your post is truly much MUCH appreciated.

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