Words and Software

Technical writing for Windows 10. (old: Intelligent Systems Service, Data Protection Manager, and Operations Manager)

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  • Blog Post: Exchange 2007 MP product knowledge

    The Exchange management packs send you to the product knowledge articles online , rather than including the knowledge article in the management pack itself. When you view a knowledge article for the Exchange 2007 Management Pack, you might be confused to see references to "MOM Rule Path" and "MOM Rule...
  • Blog Post: Would you use an Operations chm for SCOM?

    Currently, we post all of our Operations Manager documentation for download in doc format , and also post it on TechNet . And lately I've been thinking about whether we should also post .chms for download. I know .chm is a rather old-fashioned format, but personally I like it. I like the left nav...
  • Blog Post: Operations Manager: what do you need to know to use it?

    This is actually an open question to you all. :) It's common for us to say our audience is the IT pro. But "IT pro" is a lazy shortcut to refer to a wide variety of people and positions. Does every IT pro know how to configure and manage permissions for SQL Server databases? Not necessarily, but the...
  • Blog Post: Operations Manager 2007 SP1 Management Pack updated

    An updated download of the Operations Manager 2007 SP1 Management Pack is available. The management pack for Operations Manager hasn't changed, but the package now includes an updated version of the Operational Data Reporting (ODR) Management Pack, which is installed with Operations Manager. Here...
  • Blog Post: Changes to OpsMgr docs (System Center 2012) in Dec 2011

    If you follow us on Twitter (@opsmandoc), you'll be hearing about updated documentation for the Release Candidate being available later this week. Both TechNet and the downloadable docs will be refreshed. The following are the significant changes you can expect, in addition to added links and minor language...
  • Blog Post: Need volunteers: Operations Manager documentation survey

    Do you use Operations Manager? Would you be willing to complete a short email survey about operations documentation? If so, please send email to momdocs@microsoft.com . More details: The survey will be sent out approximately 21 March. We will use your responses to help us make decisions about organization...
  • Blog Post: Operator Basics: getting started with Operations Manager

    I finally get to announce that the Operator Basics SuperFlow for Operations Manager 2007 is available for download! Superflow , you wonder? Configuration Manager pioneered this format for delivering information. It provides a complete set of content, which can include videos and animations and interactivity...
  • Blog Post: Which user role(s) can perform this task?

    The content team is busily ramping up on doc plans for the next version of Operations Manager. (And I'll be very careful not to reveal anything about product changes, features, etc.) I'll be owning the operations content, so I'm working on new outlines and identifying current gaps. As I was going...
  • Blog Post: Operations Manager capacity planning

    Need some help planning your Operations Manager deployment? Check out the Operations Manager 2007 R2 Sizing Helper . The Operations Manager 2007 R2 Sizing Helper is an interactive Excel document designed to assist you with planning & sizing deployments of Operations Manager 2007 R2. It helps you...
  • Blog Post: Operations Manager 2012 Beta released!

    The past few months have been all about the Operations Manager 2012 beta release , which, of course, I couldn't blog about while it was still in development. Now it's live, w00t! The documentation is available on the download site, but we also put it on our TechNet library -- Quick Start, Deployment...
  • Blog Post: OpsMgr 2012 release candidate docs: what's different

    Hope you all heard that the release candidate of Operations Manager 2012 is now available for download. The RC documentation is available on that download page and has also been updated on TechNet . So, as far as the documentation goes, what's changed? What's New has been reorganized, with some...
  • Blog Post: Office Word 2010 and product/company knowledge template

    If you write product knowledge or company knowledge for management packs, you'll be glad to hear that Microsoft Office 2010 (specifically Word) is supported for the knowledge template. Only the 32-bit version, however; the 64-bit version of Word 2010 won't work with the template. The software requirements...
  • Blog Post: Change to Management Pack Guide library

    Old: When a guide couldn't be published in its entirety in the management pack guide library on TechNet, the page for that guide directed you to the Management Pack Catalog . New: Coming this week, the page for a guide that is only available by download will link directly to the download page for...