Words and Software

Technical writing for Windows 10. (old: Intelligent Systems Service, Data Protection Manager, and Operations Manager)

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  • Blog Post: What goes in product knowledge?

    When you create a component in a management pack, you have to provide a display name. You can also include a description and product knowledge. All three of those items are pretty much free-form, meaning you can put what you want in those fields (subject to character limitations, of course). That means...
  • Blog Post: Office Word 2010 and product/company knowledge template

    If you write product knowledge or company knowledge for management packs, you'll be glad to hear that Microsoft Office 2010 (specifically Word) is supported for the knowledge template. Only the 32-bit version, however; the 64-bit version of Word 2010 won't work with the template. The software requirements...