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Words and Software
Technical writing/user assistance in Microsoft.Azure Intelligent Systems Service (ISS). (old: Data Protection Manager and Operations Manager)
Data Protection Manager
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Words and Software
What goes in product knowledge?
When you create a component in a management pack, you have to provide a display name. You can also include a description and product knowledge. All three of those items are pretty much free-form, meaning you can put what you want in those fields (subject to character limitations, of course). That means...
3 Jun 2009
Exchange 2007 MP product knowledge
The Exchange management packs send you to the product knowledge articles online , rather than including the knowledge article in the management pack itself. When you view a knowledge article for the Exchange 2007 Management Pack, you might be confused to see references to "MOM Rule Path" and "MOM Rule...
24 May 2010
Authoring management packs
Working on management pack guides, my attention is generally on how you can use the management packs we create at Microsoft. Next week, however, I'm attending a daylong workshop on authoring management packs. I'm hoping to learn a lot (unless it all goes over my head!). But if I didn't have the opportunity...
7 Nov 2008
MP guides to be separate download
A sharp-eyed blogger (Pete Zerger) noticed a change in our management pack download pages . Here's what's going on: Guides will be available as a separate download, on the same download page as their respective management packs. For a short period of time, guides will still be in the .msi as...
9 Nov 2009
Would you use an Operations chm for SCOM?
Currently, we post all of our Operations Manager documentation for download in doc format , and also post it on TechNet . And lately I've been thinking about whether we should also post .chms for download. I know .chm is a rather old-fashioned format, but personally I like it. I like the left nav...
15 Jul 2010
SQL MP guide updated
I recently mentioned that we're changing how MP guides are released . The SQL Server Management Pack is the first to take advantage of the new system by making an update to the guide without repackaging the management pack .msi. Just download the .doc to get the latest guide - no need to download the...
24 Nov 2009
From DPM to Ops Manager
If you read this in an RSS feed, you won't have seen that my blog description has changed -- I'm moving from the Data Protection Manager (DPM) team to the Operations Manager team, focusing on management packs. This opens up a whole new world of stuff for me to blog about. I need to learn things like...
17 Dec 2007
News on the SP1 management packs
I posted last month about the "missing" management pack guides for the management packs that were included with SP1, and finally have progress to report. As I stated, our goals were to: Make the guides available online - and I hope to have an update post on that goal very soon! Update the guides...
29 May 2008
Version numbers of management packs
6.0.5000.12 That's an example of a management pack version number. As I've started this new position, I've installed numerous management packs, and those version numbers have been driving me crazy because I couldn't figure them out. Let's say I was running a management pack with that version number...
31 Mar 2008
SP1 management packs: where are the guides?
Most of our management packs are released to the download center (via the Ops Manager Catalog ) with a guide included. When we released Ops Manager 2007 Service Pack 1 , it included a number of management packs with it, but no guides, leading a number of you to ask us: "Where are the guides?" And the...
24 Apr 2008
Management pack guides online
The Management Pack Guide library is now live on TechNet. About half (23) of the Operations Manager 2007 guides are available in the library now, with the rest to be added over the next few weeks. The guides are organized into Operating Systems & Technologies and Server Products for easier browsing...
30 May 2008
Russell Crowe and management pack guides
This weekend, I watched "3:10 to Yuma" and "American Gangster". Both movies starred Russell Crowe, and both, oddly enough, had the same theme: doing the right thing. "3:10 to Yuma" was more thought-provoking, because of its layers of moral ambiguity. ("American Gangster" was just ugly and depressing...
22 Apr 2008
Version numbers of management packs (pt 2)
Previously, I learned what management packs version numbers mean , but that will be changing in the near future. Coming soon, the part of the version number that was previously tied to the version number of Operations Manager (6.0. 6278 .22) will be the version number of the management pack, and the...
29 May 2008
Product knowledge in management packs
Some components of management packs include product knowledge , which is just information provided by the MP author (as compared to company knowledge which is information provided by the user in their own copy of the MP). We're working on internal guidelines to help MP authors provide effective knowledge...
13 Jan 2009
Operations Manager 2007 SP1 Management Pack updated
An updated download of the Operations Manager 2007 SP1 Management Pack is available. The management pack for Operations Manager hasn't changed, but the package now includes an updated version of the Operational Data Reporting (ODR) Management Pack, which is installed with Operations Manager. Here...
15 Mar 2010
Need volunteers: Operations Manager documentation survey
Do you use Operations Manager? Would you be willing to complete a short email survey about operations documentation? If so, please send email to firstname.lastname@example.org . More details: The survey will be sent out approximately 21 March. We will use your responses to help us make decisions about organization...
4 Mar 2011
Operator Basics: getting started with Operations Manager
I finally get to announce that the Operator Basics SuperFlow for Operations Manager 2007 is available for download! Superflow , you wonder? Configuration Manager pioneered this format for delivering information. It provides a complete set of content, which can include videos and animations and interactivity...
7 Apr 2010
Correction to knowledge for SDK SPN Registration alert
Thanks to a sharp-eyed customer, an error in the resolution procedure for alert "SDK SPN Registration" has been identified. The resolution is below, with the error and change in bold: Current: You can use SetSPN.exe to register the SPNs for the SDK service. Here are the commands that you need to...
9 Aug 2008
Subtle improvement to management pack installation
I'm thrilled with this change, even though it's just a few words. Previously, the .msi files for management packs used just the product/technology name, which resulted in a nice default folder organization like this: System Center Management Packs Exchange Server 2003 SQL Server 2005...
23 Apr 2008
R2: check for MP updates
There hasn't been an easy way to check for management pack updates in Operations Manager 2007 until the R2 release. Once you're running R2, you can use the Import Management Packs wizard to determine if any of the MPs you are running have had an update released. Just follow the instructions on How to...
19 Jun 2009
Adding change logs to management pack guides
If you've downloaded a recently updated management pack for Ops Mgr 2007, such as the SQL 2000/2005 MP , you might have noticed something new in the accompanying guide. We've begun adding lists of the specific changes made to the updated MP. And as a subsequent update is released, we're adding the new...
6 May 2008
Operations Manager capacity planning
Need some help planning your Operations Manager deployment? Check out the Operations Manager 2007 R2 Sizing Helper . The Operations Manager 2007 R2 Sizing Helper is an interactive Excel document designed to assist you with planning & sizing deployments of Operations Manager 2007 R2. It helps you...
2 Mar 2010
Support for Windows Server 2008
I know many of you have been waiting anxiously eagerly for management packs for Windows Server 2008. The support statement has been released and now we can start publishing them to the Catalog . Be sure to read Clive's post carefully, he calls out some important information that you'll want to be aware...
27 Jul 2008
ReadMe vs. Guide
You might notice in the management pack guide library that some guides are quite extensive (like Active Directory ) and some are a single webpage with "ReadMe" in the name (like FRS ). You might also notice in the installation folder for some management packs that there are two documents: a guide and...
8 Oct 2008
MP Guide for Operations Manager 2007 R2
The management pack guide for the Operations Manager Management Pack (Operations Manager 2007 R2 only) is available for download. Usually, the guide is in the download with the management pack, but since the new Operations Manager Management Pack is included in the R2 product, we published the guide...
3 Jun 2009
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