Words and Software

Technical writing for Windows 10. (old: Intelligent Systems Service, Data Protection Manager, and Operations Manager)

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  • Blog Post: DPM 2007 Beta 2: documentation

    Where is the information I'm looking for? During the beta 2 release of DPM 2007, the product documentation is available in the Downloads section of the Connect site . Links to DPM 2007 documentation won't be accurate until the DPM 2007 TechCenter becomes available, which will be during the public...
  • Blog Post: Supported - what does that mean?

    I had a friend who would install anything on his computer. "What they say is supported doesn't really mean anything," he insisted. "I can make it work." (Come to think of it, my friend and his computer were a lot like the guys in high school whose cars were usually in pieces in my driveway...) What...
  • Blog Post: DPM has a new TechCenter

    You should check out our lovely new home: the Data Protection Manager TechCenter . The TechCenters are being organized to provide everyone with a consistent framework. For example, if you're used to looking up System Management Server information and thus know exactly how to get to their documentation...
  • Blog Post: Web vs. print challenges

    If you took a look at the DPM 2007 Operations Guide during the beta, you might have noticed that the server chapters have a similar organization: general maintenance management data recovery And within those sections are parallel topics, such as: renaming the server applying OS...
  • Blog Post: IT pros - how do you use worksheets

    If you've ever used any product documentation that included worksheets , checklists , or other job aids , I'd appreciate your input on two questions. How do you actually use those job aids? And how would you like to be able to use them? For example... I just read them online I print them out...
  • Blog Post: DPM and Single Instance Store (SIS)

    The Single Instance Store (SIS) feature is useful for optimizing storage space, particularly for a server storing Remote Installation Services (RIS) images . But you do not want to enable SIS on your DPM server. Really you don't. This isn't news, but it is something we wanted to mention in case you...
  • Blog Post: TechNet Flash

    Do you subscribe to TechNet Flash ? I've customized mine to include storage systems news, and the 12 July issue highlighted two new DPM papers: "Hurricane Season is here – are your branch offices protected?" , which I was already aware of, and the provocatively named "Who is swapping your backup tapes...
  • Blog Post: KB 922510 published

    I recently posted about an SP1 error that refers the user to a Knowledge Base article, KB 922510 . Sometimes the wheels of publishing seem to turn slowly, but at last I can announce that KB 922510 is live.
  • Blog Post: The speed of moving data

    I'm clearing out some of the blog posts I've clipped over the years and came across one that I saved when I was working on DPM . Jonathan Schwartz's article on how long it takes to move a petabyte of data caught my attention because it related to the DPM issue of when you might prefer tape storage to...
  • Blog Post: Data Protection Manager and time zones

    The question: Is the time of a shadow copy the time on the file server or the DPM server? The answer: You may have noticed this section in the Operations Guide ... DPM automatically schedules synchronization and shadow copy jobs in the time zone of the file server. In all other areas of DPM Administrator...
  • Blog Post: an Ode to disaster recovery

    I cannot read most of Pamal's blog but I can read his delightful Ode to Disaster Recovery . How can you not grin at a line like "I will reindex thee still, my dear, while the offline defrag shall run"?
  • Blog Post: DPM 2007 chat session

    There will be a chat session on July 31, at 8:00 a.m. (pacific time) to discuss DPM 2007, formerly referred to as V2. This is a great opportunity to get your questions answered, hope to "see" you there! "Get Ready for Data Protection Manager 2007 beta 2"
  • Blog Post: DPM V2 Beta 1: installation walk-through

    Arlindo has posted a great walk-through (with screenshots!) of the Beta 1 installation process. We provide installation instructions in the Deployment Guide that you can download with the Beta 1 product at Microsoft Connect, but if you're not at the download point yet yourself, this gives you an excellent...
  • Blog Post: Data disasters: stories

    I always seem to find the most interesting stuff when I'm looking for something else. In this case, I was checking out common usage of "onsite" and "offsite", and I came across true stories of computer disasters at Amarillo DataSafe, Inc. Anecdotes such as the ones on that page are excellent learning...
  • Blog Post: DPM Error Code Catalog published

    The DPM Error Code Catalog has been published for download, in Word format, with the errors listed in numerical order. And the reason that it wasn't available sooner is...we guessed wrong. See, it was in our original content plan for DPM 2006. We even assembled and formatted it, as an appendix to the...
  • Blog Post: DPM 2007: new script repository

    Adding PowerShell integration to this version of DPM is a big plus -- you can use DPM Management Shell to manage multiple DPM servers simultaneously, script oft-performed tasks, even do a few things that you can't do in the UI (such as removing recovery points). The product development team presents...
  • Blog Post: The story behind Chapter 1

    When I joined the DPM group, I started off digging through the specs to learn about the product and I discovered a wonderful document called "Master Scenarios". What this document did was tell the story of a fictional customer and DPM. I had read other content on DPM before this, marketing materials...
  • Blog Post: EISA and the DPM storage pool

    I found this newsgroup thread interesting because I learned about something new to me, EISA partitions . The issue was not being able to add a disk to the DPM storage pool. The clue was that on the disk is a 55 MB "EISA Configuration" partition. The resolution is that a disk with an EISA partition...
  • Blog Post: What's new in DPM SP1

    If you signed up for the DPM SP1 beta, you can download "What's New in DPM SP1?" now from Microsoft Connect . In summary, it covers the following changes included in SP1: Support for 64-bit protection Updated system requirements (to include R2) Support for clustered servers Protection for SIS...
  • Blog Post: Hotfixes on the DPM Server

    Question: How do I identify which DPM hotfixes or service packs are installed on my DPM server? Answer: Hotfixes and service packs for DPM will be listed in Add or Remove Programs , just like those for the operating system.
  • Blog Post: From DPM to Ops Manager

    If you read this in an RSS feed, you won't have seen that my blog description has changed -- I'm moving from the Data Protection Manager (DPM) team to the Operations Manager team, focusing on management packs. This opens up a whole new world of stuff for me to blog about. I need to learn things like...
  • Blog Post: news! DPM and Microsoft Update

    DPM added to Windows Server Update Services (WSUS) synchronization options in Microsoft Update
  • Blog Post: Is DPM right for you?

    Here are two ways to evaluate DPM... View Christopher Whyte's on-demand webcast, Introduction to Data Protection Manager . Download the evaluation edition of DPM and try it for yourself. By the way, if you already tried the beta edition of DPM, you may recognize that some of the differences...
  • Blog Post: Disk-to-disk-to-tape with DPM and Quantum

    The DPM5500 -- cool name, eh? It's an appliance that integrates DPM with tape-based backup and recovery. There'll be a live webcast, "Disk-to-Disk-to-Tape Backup and Recovery with System Center Data Protection Manager (DPM) and Quantum" , on Thursday, February 02, 2006 11:00 AM Pacific Time (US &...
  • Blog Post: New TechNet search

    When I read Jeff Alexander's announcement of a new TechNet search engine , my mouse practically leaped to click the link - a better way to search TechNet is something we've all wished for. I went there. I tried it. I was impressed. The default is the TechNet tab, and it gave me great relevant results...