Words and Software

Technical writing for Windows 10. (old: Intelligent Systems Service, Data Protection Manager, and Operations Manager)

April, 2010

  • Change to Management Pack Guide library

    Old: When a guide couldn't be published in its entirety in the management pack guide library on TechNet, the page for that guide directed you to the Management Pack Catalog.

    New: Coming this week, the page for a guide that is only available by download will link directly to the download page for that specific management pack.

    Hopefully this small improvement will save you the time of searching through the catalog for the management pack guide that you want. The library pages should be updated by Thursday (4/22/10).

  • Operator Basics: getting started with Operations Manager

    I finally get to announce that the Operator Basics SuperFlow for Operations Manager 2007 is available for download!

    Superflow, you wonder? Configuration Manager pioneered this format for delivering information. It provides a complete set of content, which can include videos and animations and interactivity, in a single package.

    The Operator Basics SuperFlow is intended for front-line operators who are new to Operations Manager and, when they look at all of the content on TechNet, think "where the heck do I start?"

    It's also useful if you run a shop that needs getting-started training materials for operators. One of the sections in this SuperFlow enables you to add your own content (in an .rtf format) to the package, which makes it easy for you to include local resources, policies, etc.