I want to lift up a team of Microsoft individuals that you may not know about - the Storage Technology Specialists at Microsoft.
In either scenario, hopefully you feel that you are dealing with some of the sharpest and most motivated customer and partner facing people in the industry. But like everything, there is good news and bad news.
Because of this, the Microsoft field organization has "Technology Specialists" who are deep in a focused area of technologies, who are there to support your ATS, PAM, TAM, or other direct interface with Microsoft. We have specialists in a variety of areas, including Messaging, Databases, Infrastructure, etc. One of those areas is "Storage".
There are also many Microsoft people in Customer Service, Microsoft Consulting Services, IT Pro Evangelists, as well as our partners, who are definitely storage saavy -- but for pre-sales engagements with customers, we wanted to add some additional depth to aid the general Microsoft field. So, several years ago, Microsoft started building a great team of storage experts, with backgrounds in SAN hardware, Backup technologies, IT operations, etc. Storage TS's each cover a defined geography around the world, as well as lending their own areas of expertise to their peers.
One unique challenge that Storage TS's have is bringing together a variety of internal storage technologies and products that come from different Microsoft product groups, including:
There are others, but this is the point -- the Microsoft Storage TS brings all of these technologies together as a single subject matter expert and resource to the Microsoft Account Team or Partner Manager -- so that our customers and partners can better understand all of the storage-centric capabilities that Microsoft brings together.
Over time, we have been consolidating some of these products under a single organization -- the Storage Solutions Division -- which I will blog about separately, but in the meantime ... I wanted you to know that these storage saavy guru's exist, and are available to help you apply all of these offerings to your particular business and technical challenges.
So, if you are looking to deploy a new project within your enterprise that includes (1) Backup & Restore, (2) Disaster Recovery & Business Continuity, (3) High Performing Storage Appliances ... or you just need to get more out of the file sharing capabilities of Windows Server on a large scale - then ask your Microsoft interface to help you engage your regional Storage Specialist.
Oh, and if you know the difference between "iSCSI" and "I am scuzzy" ... between "backing up" and "being ready to restore" (no joke) ... plus or minus several years of block and file technologies, than drop me an email and I will point you to one of the Storage Specialist managers.
And to the Storage TS's who read this blog -- I salute you. Keep up the great work...