A draft post which ended up going on the spike referred to Lyn Truss's book "Talk to the Hand: the utter bloody rudeness of everyday life". I'm not fan of Ms Truss, or the book - which could have been called "Talk to my bank. An utterly bloody pointless book for Christmas" but I'll concede she had some decent chapter headings.
It irks me that her chapter called "Why am I the one doing this ?" doesn't have a pithy quote. I got Plain words out on Saturday to find a quote and noticed something to the effect of "The people you write to must never feel they are being put to trouble to save you from it"; indeed. Here are some examples.
This last one cost Expedia my business. After Friday's disaster BA fixed me with a flight, 2 days later and via Vancouver. They didn't book the connecting flight to Seattle. I've flown that hop on one of those cosy Fokker-50s, but since that was years ago I went to Expedia to find what flights there were choices exist. But when I want to book a flight on the little Fokker, Expedia demanded I set up me to set up an account. Sorry guys, I can book on Alaska's site; it's well designed with the bonus of Tim the Moose.
PingBack from http://blog.tourlux.org/why-i-am-the-one-doing-this/20070724/