Having been in the USA for a little over a month, there can be a lot said for the customer service I’ve come to expect and how far people will go to make sure you – the customer – are delighted with your experience.  It’s a far cry from Europe where the majority of the time I’m left thinking – ...

I’ve just been reading this article from Microsoft’s Midsize Business Center (good place to go for info on how business meets IT and visa versa) and they provide a good 101 on Social computing and how you can make the most of your existing investments in IT (like SharePoint) you can start to use tools...

I've had a list of links to blogs I frequently read since I began writing posts about three years ago.  It's a kind of recognition to those who inspire and influence me so that others can become inspired and read more too.  Now the guys from Plumbb have come up with a neat way for me to list...

Well I never.  Having been at the Future of Web Apps conference last year and hearing a "leading" web 2.0 company say they had no idea what Microsoft had in the form of authentication and identity APIs having reeled of options from Google, Yahoo, eBay, Facebook, (insert other web 2.0 company...

The Live Labs team have news of a Web 2.0 Pattern Mining workshop taking place in Zurich at the end of June.  The overview is this: Web 2.0 features are now commonplace—blogs, wikis, RSS feeds, social bookmarking and the like are almost everywhere you look online. Now that these technologies...

Thanks to Scott who pointed out a rather tasty plugin for Live Writer that adds Social Bookmarking tags to your blog post automatically - nice. This chap is responsible for it and the first thing I did was modify the text files that come with it to include Facebook :-) Here's the text you need to put...

Interesting that the Beeb have got their Web 2.0 thinking hat on and have started adding bookmark links at the end of each news story which link to Delicious, Digg, Reddit, Facebook and StumbleUpon really easily. Clicking through to "What are these?" gives their explanation. They've included different...

Steve Ballmer announced today two example apps that show off how to put the Live Services we have on offer to use. The apps "Contoso Bicycle Club" and "Contoso University" were developed by two UK Parters, AWS and Conchango in association with Microsoft UK. They incorporate many Live Services some of...

I learnt about this particular event through Mark Johnston's blog and it's a great opportunity for students to learn about Microsoft's web technologies. It's a full day of goodness with two tracks, one for design students and the other for developers. Judging from the agenda, I would say that if you...

Well, it depends a lot on your individual circumstances as a organisation but the Swedish Medical Center in Seattle have managed to do save $1,000,000. Their IT is quite big with 500 applications across 4,500 desktops and 150 thin desktops and they have just over 7200 employees. They made their savings...

Light up the Web Silverlight (codename WPF/E) is Microsoft’s answer to Adobe’s Flash (estimated to be running rich web based experiences on 95% of the world’s PCs and Macs). The goal is to provide the most natural and seamless method with which to design and build rich applications that transcend both...

I came across this rather groundbreaking application from Yahoo! the other week and I really have to hand it to the developers over there - this is very, very cool. I'm talking about something called " Pipes " which is currently in beta and which will probably prove to be one of the "killer" web apps...

I used Rightmove.co.uk to find my current appartment in Reading and it does a brilliant job of bringing together properties from various estate and letting agents from across the UK. I was pleased to find out ( via Mike Taulty's blog ) that they have started incorporating Virtual Earth into their website...

I was finding some stuff using Live.com over the weekend and noticed this rather nifty mashup based on Live Maps called BackOfMyHand.com . You can get local information on things like best romantic restaurants in London to what to see in Oxford . The best thing is that you can contribute content, so...