IT Business Value

Welcome to the IT Business Value Blog. Our team, known internally at Microsoft as the "War on Cost" team, explores a variety of cost and value factors that our customers care about around virtualization, datacenter management, and application por

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  • Blog Post: Microsoft and the War on Cost

    Hello to everyone, and our thanks for stopping by our blog. My name is Elliott Morris, and I have the privilege of managing the War on Cost team and working with Brett, Bruce and Erik. Before I start adding posts to our blog, let me tell you a little more about the War on Cost team and what it is we...
  • Blog Post: ROI is Dead - Long Live ROI!

    For years, organizations have been chasing the holy grail of “ROI on IT investments”. The typical approach has been focused on the TCO ("Total Cost of Ownership") methodology, wherein one measures the current annualized cost of the IT environment, the future/anticipated (and presumably lower) annualized...
  • Blog Post: An Upbeat S.O.B. Story: The Service-Oriented Business: Part 1

    It’s 2005 Imagine you’re Sara, the CIO of your retail company with 10,000 employees. You have 500 employees within IT reporting to you. Your manager, Fred, the CFO, calls you into your office and asks: “Sara, how many applications does your team support?” My first thoughts (as Sara) are: “why is he asking...
  • Blog Post: The Role of Information Technology in Today’s Economy

    There seems to be a steady stream of books published on the role of Information Technology within the business it supports. The role of IT is constantly evolving and has changed significantly from the days when the IT organization was often referred to as “data processing.” Today, in many industries...