IT Business Value

Welcome to the IT Business Value Blog. Our team, known internally at Microsoft as the "War on Cost" team, explores a variety of cost and value factors that our customers care about around virtualization, datacenter management, and application por

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  • Blog Post: Application Archetypes and Management

    In general, there are six different types (archetypes) of line of business (LOB) applications prevalent in modern corporations today: Rich Client Applications – Applications of this type are usually developed as stand-alone applications with a graphical user interface that displays data using a...
  • Blog Post: Application Criticality

    I recently completed a study of over 500 US-based customers in which I wanted to understand: what types of applications are being delivered and managed generally, how much does it cost to deliver and manage those applications how are web services being used how well are cloud computing...
  • Blog Post: The Service-Oriented Business: Part 1

    It’s 2005 Imagine you’re Sara, the CIO of your retail company with 10,000 employees. You have 500 employees within IT reporting to you. Your manager, Fred, the CFO, calls you into your office and asks: “Sara, how many applications does IT support?” My first thoughts (as Sara) are: “why is he asking?...
  • Blog Post: The Service-Oriented Business: Part 2

    Fast forward four years. It’s 2009. Remember that you’re Sara, the CIO of a mid-to-large retail company. You have many accomplishments that the business leadership team (and Board of Directors) has recognized: a streamlined supply-chain management system that reduces costs and out-of-stock conditions...
  • Blog Post: soa Not SOA Is The Ticket

    In my last post I referred to a study my team was conducting around SOA and web services management patterns. The high-level purpose of the study was to gain insight around: whether service-orientation practices were being used for building web services (as opposed to simply building a bunch of...
  • Blog Post: Managing Services, not Apps

    I’m currently conducting a study that looks at understanding how enterprise businesses build, deploy, and manage their line-of-business applications. As part of the study, I interchange the notion of an “Application” with a “Service”. The two are not really the same; in my world a “service” is an application...
  • Blog Post: An Upbeat S.O.B. Story: The Service-Oriented Business: Part 1

    It’s 2005 Imagine you’re Sara, the CIO of your retail company with 10,000 employees. You have 500 employees within IT reporting to you. Your manager, Fred, the CFO, calls you into your office and asks: “Sara, how many applications does your team support?” My first thoughts (as Sara) are: “why is he asking...