I’m currently conducting a study that looks at understanding how enterprise businesses build, deploy, and manage their line-of-business applications. As part of the study, I interchange the notion of an “Application” with a “Service”. The two are not...

In a recent study of enterprise customers, I found that most reported an increase in the adoption of web services in the coming year. While that may not be a big surprise, what I found surprising was the lack of a commensurate focus on management practices...