Blank User Activity Report if domain or username contains accented characters
Blank User Activity Report if domain or username contains accented characters
Administrators creating a User Activity Report for users where the domain or user name contain characters that are not included in the
english alphabet, may not be able to see any activity for these users. The report will be generated, but it will not contain any information and only contain the report headers.
Please find an example from my test environment below:
Result:
This problem occurs because of a character conversion problem during the generation of the report.
Fortunatelly, we can control this conversion behavior by setting the follow registry key on the TMG Report Server:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\COM\
DWORD
USE_ACP_FOR_FILTER
Value: 1
After a reboot, let’s make a test with the same user again.
Now, the report looks better.
Author:
Arpad Gulyas
Microsoft CSS Forefront Security Edge Team
Technical Reviewer:
Lars Bentzen
Sr. Escalation Engineer
Microsoft CSS Forefront Security Edge Team