Blank User Activity Report if domain or username contains accented characters
Administrators creating a User Activity Report for users where the domain or user name contain characters that are not included in the
english alphabet, may not be able to see any activity for these users. The report will be generated, but it will not contain any information and only contain the report headers.
Please find an example from my test environment below:
This problem occurs because of a character conversion problem during the generation of the report.
Fortunatelly, we can control this conversion behavior by setting the follow registry key on the TMG Report Server:
After a reboot, let’s make a test with the same user again.
Now, the report looks better.
Microsoft CSS Forefront Security Edge Team
Sr. Escalation Engineer
This is the beauty of Microsoft CSS Forefront Security Edge Team.
Sorry, but i can't find this path in registry. There is no "RAT" in "Microsoft". TMG 2010 sp2 upd 1
Ylya, you need to create this registry path if it's not existing.
I create this path, then restart my tmg, but report is still empty. what can i do to view it?
Hi Ilya, please raise a sopport case. So we can investigate your issue. Thx.
Hi Ilya, please raise a support case. So we can investigate your issue. Thx
you should create the repeat report.
How to create the path ? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RAT\Stingray\Debug\COM\
What about SP2 with two rollup updates?