Mainstream Support Ending for ISA Server 2004 Standard Edition SP3 - Forefront TMG (ISA Server) Product Team Blog - Site Home

This is just a reminder, that mainstream support for ISA 2004 Standard Edition SP3 is going to end next week (October 13^th , 2009).

That means that starting Oct 13^th, the Forefront Edge product team will not issue non-security hotfixes, and will not accept any DCRs for ISA Server 2004 Standard Edition. Security hotfixes and “extended” support will still be available until October 2014.

Customer who need Non-Security hotfix support have the option to purchase an extended hotfix agreement within the coming 3 months.

Please note that Enterprise Edition is still in the mainstream support phase until 13 April 2010.

For more information about Mainstream support phase, please refer to http://support.microsoft.com/gp/lifepolicy section 3:

What is the difference between Mainstream Support, Extended Support, and online self-help support?

Support provided	Mainstream Support phase	Extended Support phase
Paid support (per-incident, per hour, and others)	X	X
Security update support	X	X
Non-security hotfix support	X	Requires extended hotfix agreement, purchased within 90 days of mainstream support ending.
No-charge incident support	X
Warranty claims	X
Design changes and feature requests	X
Product-specific information that is available by using the online Microsoft Knowledge Base	X	X
Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions	X	X

For more information on ISA Server product lifecycles, please see the ISA Server 2004 page at the Microsoft Product Lifecycle site: http://support.microsoft.com/lifecycle/?p1=2108

Released	General Availability Date	Mainstream Support Retired	Extended Support Retired	Service Pack Retired	Notes
Internet Security and Acceleration Server 2004 Enterprise Edition	3/1/2005	4/13/2010	4/14/2015	3/11/2006
Internet Security and Acceleration Server 2004 Enterprise Edition Service Pack 2	1/31/2006	Not Applicable	Not Applicable	1/13/2009
Internet Security and Acceleration Server 2004 Service Pack 1	3/11/2005	Not Applicable	Not Applicable	4/10/2007
Internet Security and Acceleration Server 2004 Service Pack 3	10/29/2007	Review Note	Review Note		Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport .
Internet Security and Acceleration Server 2004 Standard Edition	9/8/2004	10/13/2009	10/14/2014	3/11/2006
Internet Security and Acceleration Server 2004 Standard Edition Service Pack 2	1/31/2006	Not Applicable	Not Applicable	1/13/2009

..and as a reminder:

1. Extended support for ISA Server 2000 Standard and Enterprise Editions ends 4 April, 2011. in other words, ISA Server 2000 will not be supported at all after that date.

Products Released	General Availability Date	Mainstream Support Retired	Extended Support Retired	Service Pack Retired	Notes
Internet Security and Acceleration Server 2000 Standard Edition	3/18/2001	4/11/2006	4/12/2011	2/18/2003
Internet Security and Acceleration Server 2000 Service Pack 2	5/20/2004	Review Note	Review Note		Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport .
Internet Security and Acceleration Server 2000 Service Pack 1	2/18/2002	Review Note	Review Note	6/30/2005	Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport .
Internet Security and Acceleration Server 2000 Enterprise Edition	3/18/2001	4/11/2006	4/12/2011	2/18/2003

2. Unless a service pack is issued before then (none is currently planned), mainstream support for ISA Server 2006 Enterprise and Standard Editions ends 1 January, 2012.

Products Released	General Availability Date	Mainstream Support Retired	Extended Support Retired	Service Pack Retired	Notes
Internet Security and Acceleration Server 2006 Enterprise Edition	10/17/2006	1/10/2012	1/10/2017	7/14/2009
Internet Security and Acceleration Server 2006 Service Pack 1	7/2/2008	Review Note	Review Note		Support ends 12 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first. For more information, please see the service pack policy at http://support.microsoft.com/lifecycle/#ServicePackSupport .
Internet Security and Acceleration Server 2006 Standard Edition	10/17/2006	1/10/2012	1/10/2017	7/14/2009

Jim Harrison , Program Manager, Forefront Edge CS

Ophir Polotsky, Program Manager, Forefront Edge Supportability