The small business online support experience addresses the top 20 Microsoft products and services for Small Businesses in Ireland

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We are excited to announce that in partnership with Customer Service and Support (CSS), we are launching a new online support experience catered to small businesses. The Support for Small Business (SSB) site is now live in our market, as well as 28 other markets around the world in 12 languages, and is integrated into our existing Small & Medium Business (SMB) websites.

The site provides small businesses with a seamless online support experience, making it even easier for these customers to get the support they need to resolve issues quickly, run their businesses better and connect with more customers. Throughout the launch and future expansion, the CSS team will continue to gain knowledge and gather feedback from small business customers to refine and enhance the online support experience.

Support for Small Business Site Key Messages

Microsoft understands the challenges small businesses face, and we’re here to help. The Microsoft Support for Small Business site makes it easier than ever for small businesses to get the support they need to resolve issues quickly, run their business better, and connect with more customers.

  • Benefits of the Support for Small Business include a clean look and feel, simplified navigation and more targeted content for small business needs.
  • We make it fast and easy for small businesses to find the answers they need from the Microsoft Partner Network, the Microsoft Community, the Support for Small Business website, or through live chat with Microsoft.
  • Microsoft Support for Small Business site is available in 12 languages and 29 markets globally; and integrated with 20 Microsoft products and services.

Enjoy,

Dave