The Service Level Dashboard Management Pack 2.0 for System Center Operations Manager 2007 R2 was delivered late last week by the Microsoft Solution Accelerators team, and is available for you to download today from the System Center Catalog.

Assisting you in tracking, managing, and reporting on your line-of-business (LOB) application service levels, the Service Level Dashboard displays a list of applications and their performance and availability against service level goals.

Download the SLD 2.0 here: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=1d9d709f-9628-46a8-952b-a78f5dd2bdd9

About the Service Level Dashboard Management Pack 2.0

Using the information collected by Operations Manager 2007 R2, and leveraging the service level objectives that you can set against IT services and their components, this graphical dashboard presents detailed information through Microsoft SharePoint that helps customers:

  • Easily keep tabs on IT service health via the IT Service status header bar, which is customizable to show the IT services you wish to monitor.
  • Quickly identify components that may be falling away from their expected levels of service, helping head off problems before they occur.
  • View Mean Time To Repair (MTTR), Mean Time Between Failures (MTBF), and application service level trends for each monitored component.
  • Leverage the familiar interface of SharePoint (either SharePoint Services 3.0 or Office SharePoint Server 2007) to share information with target audiences – all without having to grant access to, or train users on, the Operations Manager console.

To read more about this Solution Accelerator online at TechNet click here, or read more at the Operations Manager team blog.  Also watch the TechNet EDGE video blog that presents the dashboard as part of the overview on Operations Manager 2007 R2.

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