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The Hot Blog
Some methods to resolve Sign In Application(SSO) crash Issue
Some methods to resolve Sign In Application(SSO) crash Issue SYMPTOMS Sign In application crashes. RESOLUTION To resolve this issue, use one or more of the following methods Method 1: Restart the Single Sign In Application 1. Completely sign out (don’t just click the...
1 Nov 2011
Directory sync cannot update distribution Group after Office 365 migration
Summary After you migrate BPOS to Office 365, you may notice Directory Synchronization does not update Distribution List (DL) group as expect. Additionally, there is no information listed in the Dirsync Error notification email. This issue will occur when the DisplayName attribute is “Not...
26 Apr 2012
Migrated users unable to send emails to non-migrated mailbox
Migrated users unable to send emails to non-migrated mailbox SYMPTOMS Migrated users are facing issues while sending emails to the non-migrated mailbox. RESOLUTION • Make sure that you have successfully signed in by using the Microsoft Online Services Sign-In Application. After...
27 Oct 2011
When an employee leaves the company, his email address still needs to able to receive emails to the replacer.
When an employee leaves the company, his email address still needs to able to receive emails to the replacer. SYMPTOMS This article will provide a useful method to this scenario. RESOLUTION Here is the practicable resolution to the issue: Remove the old email address from the...
18 Oct 2011
Users could only logon once after reset the password of the mailbox
Users could only logon once after reset the password of the mailbox SYMPTOMS After Users reset the password of the mailbox, users could only logon once; after the logout, the second logon will fail with the error message invalid account. CAUSE The root cause of this issue might be the...
11 Oct 2011
How to enable external and internal email forwarding by means of Outlook and OWA
How to enable external and internal email forwarding by means of Outlook and OWA SYMPTOMS This article will guide you through how to enable external and internal email forwarding by using Outlook and OWA. RESOLUTION Using the Microsoft Online Services Migration Tools To download...
14 Oct 2011
Sharepoint Site Online is showing "out of compliance" warning
Sharepoint Site Online is showing "out of compliance" warning SYMPTOMS Sharepoint Site Online is showing "out of compliance" warnings. Available storage becomes less than site collection allocation. CAUSE It appears when licenses expire. You may lose some of the storage due to...
13 Oct 2011
How to export all users in the Administration Center to a list
How to export all users in the Administration Center to a list SYMPTOMS This article will help you to export all users in the Administration Center to a spread list. RESOLUTION Here is the action plan about how to export all users in the Administration Center to a list, currently...
9 Oct 2011
FAQ of Exchange Online transition(BPOS to Office365)
FAQ of Exchange Online transition Hey Guys, here are some questions you may have when in transition. If you have more to ask, please feel free to leave comments. Q1: When will you contact us to choose the time frame for transition? Answer ： The upgrade is available now. This date represents...
1 Nov 2011
Communicator Sign in error - for new Ids created
Communicator Sign in error - for new Ids created SYMPTOMS User is putting new id in Single Sign on application and sign in done. But after opening office communicator User gets error as below: CAUSE There are three reasons that may cause this issue. Newly provisioned OCO accounts...
23 Sep 2011
Grant full mailbox access to a single mailbox(BPOS)
Grant full mailbox access to a single mailbox(BPOS) SYMPTOMS This article will guide you through how to grant full mailbox access to a single mailbox. RESOLUTION To obtain the Microsoft Online Services Migration Tools, visit the following websites: 32-bit: http://www.microsoft...
10 Nov 2011
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