Although this articlemay apply to many different implementations in which Exchange and BlackBerrydevices interact, it is especially applicable in a Microsoft Office 365environment.
This article describes how you, as a System Administrator orHelp Desk specialist for your company, to help user to sync Contact, Memo and Calendarto users BlackBerry device in a Microsoft Office 365 environment.
In the Microsoft Office 365 environment, the BlackBerryusers may notice that the users can get email push, however, the Contact, Memoand Calendar synchronization with BlackBerry device do not work.
To successfully synchronize Contact, Memo and Calendar withBlackBerry device, the BlackBerry users have to make sure that WirelessSynchronization is turned on for Address Book, Memo and Calendar. After theWireless Synchronization is turned on, try to synchronize again.
Note Fortroubleshooting, you can resent the Service Books to the Blackberry devices,and then perform a Hard Reset on the Blackberry devices as well.
How to turn on theWireless Synchronization Contact, Memo and Calendar on the BlackBerry device
For Address Book:
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