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Entomophobia

Entomophobia

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    According to Wikipedia, Entomophobia is defined as the abnormal fear of or aversion to insects and similar arthropods, and even other "bugs", such as worms. Commonly, this condition might be referred to as the "Fear of insects or bugs". This condition causes a slight to severe emotional reaction, a form of anxiety or a panic attack.

     

    Here on the Windows Home Server team we have a mild case of Entomophobia. We have a bit of an infestation when it comes to bugs, 3377 of them have been submitted by beta participants to date. Can someone please pass the can of insect spray?

     

    Not all bugs are bad, when it comes to software development, bugs provide you with insight into what areas of the product need improvement and ultimately help you to build a better product. Below is a quick statistical summary of the bugs we have received so far.

     

    Before we get to the exciting bug discussion I should take a moment to introduce myself. I'm Chris Sullivan, I am a Program Manager on the Windows Home Server team that helps manage support and the beta program. Keeping track and resolving your bugs is my mission. On to the bug discussion...
     

    Bugs vs. Suggestions:

    Type of Bug

    # of Bugs Received

    % of Total Received

    Bugs

    2385

    71%

    Suggestions

    992

    29%

    Grand Total

    3377

     

     

    For the beta program we have bug submissions split into two categories:

    • Bugs: is an error, flaw, failure or fault in WHS that prevents it from behaving as intended.
    • Suggestions:  a thought or idea on improvements or changes to the current behavior of WHS.

     

    As you can see we have been receiving a good amount of suggestions. It's worth noting that we do take the time to review all suggestions, but we unfortunately don’t have the time to respond to each suggestion personally. 

     

    Total Bugs Received:

    Bug Status

    # of Bugs Received

    % of Total Received

    Active

    1235

    37%

    Closed

    1237

    37%

    Resolved

    905

    27%

    Grand Total

    3377

     

     

    As you can see we still have 1235 active bugs, of which 740 are suggestions.  Active bugs are bugs that are either under investigation, pending a response from a participant or waiting to be investigated. Suggestions are generally left active, as we do a more thorough review we will resolve and close them.

     

    Closed and Resolved Bugs:

    Resolution Type

    # of Bugs Closed/Resolved

    % of Total

    By Design

    274

    13%

    Duplicate

    568

    27%

    External

    155

    7%

    Fixed

    314

    15%

    Not Repro

    444

    21%

    Postponed

    229

    11%

    Won't Fix

    158

    7%

    Grand Total

    2142

     

     

    The table above excludes suggestions and focuses on the resolution of bugs.

     

    Types of Resolutions:

    • Fixed:  The Windows Home Server team is aware the bug exists and has checked in new code to fix the  bug in a future build. This bug could be reopened and "fixed" is not necessarily a promise that the bug will be fixed in the next release.
    • Won’t Fix / By Design:  The team is aware of the situation and may or may not address it in later builds or versions.  Often times, what seems to be a simple fix or ask may be more complicated than you assume.
    • Not repro:  Could not obtain enough information to reproduce and resolve the issue. For example, if you submit a bug and the Windows Home Server team asks for more information but you do not respond within a week, the bug will be set to No Repro. It’s very important to check your bug(s) frequently to make sure you are responding back to our requests.
    • Postponed:   The bug or suggestion has been reviewed and it has been determined to be an issue/feature request that the team will revisit at a later point in time.

     

    As you can see we have our work cut out for us. The bugs and suggestions received so far have been invaluable. It is clear from the sheer number of bugs and the quality of the bugs submitted that we have an amazing group of people involved in our beta program. It has been a great experience to be involved with this product and our wonderful community. Thank you for your help and participation.

     

    Keep those suggestions and bugs coming!

     

    C

Comments
  • PingBack from http://www.wegotserved.co.uk/2007/03/23/3400-bugs-submitted/

  • Chris,

    Thanks for the detailed explanation of the WHS buglist.  It helps to know the state of the product from time to time.

    Guess that means that a new public release won't happen this week ...

    Murray

  • Thats great! You've done a lot of work! Thanks for that.

    Christoph

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