I have OCS but some of my execs use Blackberry devices. How can they participate in IM conversations, etc. with OCS?
RIM is updating BES to take advantage of OCS. The BES solution will allow for IM one-to-one and multi-party IM. It includes emoticons and symbols.
It also includes presence info so you can see who is available as well as supporting enhanced presence features like access level permission based on personal, team, company, public, or blocked.
Directory lookup and adding info is very important and the client supports this as well. There are other features as well but I like the click to…email, MMS, SMS, and call feature when finding a contact.
To use the Blackberry Client for OCS it needs to be downloaded from blackberry.com. It can be installed by user over-the-air (OTA).
The server side requires the addition of a BES server which may already be in use with Exchange today. BES v4.1 (SP6) and later is required.
Are you able to view and expand distribution groups on your bb?