I changed the title of this blog.  It used to be "A day in the life of an Advisory Support Engineer", but that didn't fit.  First of all, my job title changes so often, that I shouldn't even keep that in the title of a blog.  The other problem is that there is no way that I could post every day, since it isn't my job to do that.  So...  I decided to change the title to what my wife says when she gets asked what I do for work: "He keeps large company's email running."  It seems more fitting.

My title actually is now Dedicated Support Engineer (DSE).  I also am now part of the Premier Field Engineering (PFE) group.