Gerod Serafin's WebLog

Helping to keep large organizations' e-mail running

June, 2005

  • How do I set up my domain for Sender ID?

    With Exchange 2003 SP2 coming out soon, Sender ID will become more important.  How do you set up the DNS record for the domains in your organization?  You can easily do this with the SPF Record Wizard.
    http://www.anti-spamtools.org/SenderIDEmailPolicyTool/Default.aspx

    Should a company start doing this now?  Yes.  Even though the Exchange's Sender ID functionality is not available for much of the public, companies are already implementing this and other technologies that use SPF records.

  • Acquisition of Sybari is now complete

    The homepage of Sybari (http://www.sybari.com) has a new logo on it.

    Microsoft has completed the acquisition of Sybari! This is good news for our customers.  The press release (http://www.microsoft.com/presspass/press/2005/jun05/06-21SybariCompletePR.mspx) says the following:

    "Microsoft will offer Sybari products for the Microsoft Windows platform, including Antigen for Microsoft Exchange, Antigen for Microsoft SharePoint® Portal Server and Windows SharePoint Services, Antigen for Instant Messaging, Antigen for SMTP Gateways, Sybari Enterprise Manager, Advanced Spam Manager, Advanced Spam Defense and Antigen for Domino on Windows NT®.

    Microsoft will continue to offer high-quality customer support for the complete range of Sybari products offered before the acquisition."

    Sybari also is on the Microsoft site at http://www.microsoft.com/windowsserversystem/solutions/security/sybari.mspx but most of the links point back to the Sybari site.

    Now if I could just get my hands on a copy internally...

  • What are other companies using for archiving\journaling?

    First let's explain the difference. A really good article on Journaling is included below as well as the definition of the two:

    Journaling with Exchange Server 2003

    "Journaling is the ability to record all communications in an organization. E-mail communications are one of many different communication mechanisms that you may be required to journal. Therefore, journaling in Exchange has been developed to enable the messaging administrator to feed messaging data into a larger journaling solution, while using minimum overhead.

    It is important to understand the difference between journaling and archiving. Journaling is the ability to record all communications; alternatively, archiving refers to reducing the strain of storing data by backing it up, removing it from its native environment, and storing it elsewhere. That said, you may use Exchange journaling as a tool in your e-mail retention or archival strategy."

    For journaling, customers are using the journaling that is built into Exchange 2003. Some send all of this to third party solutions either on site or elsewhere for storage and they use other means to search and retrieve that data when it is needed.

    For ideas as to what our partners can provide please as far as the archiving portion of this check out the following article:

    Supporting Regulatory Compliance with Exchange Server 2003

    Our partners in this space are IXOS, KVS, LEGATO Software, and ZANTAZ.

  • How do I change the mailbox size limit messages in Exchange?

    Ok, this gets asked a lot because some companies have the policy of not allow their employees to archive mail to a .pst and the message from the Exchange server says:
    "You may not be able to send or receive new mail until you reduce your mailbox size. To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. You must empty the Deleted Items folder after deleting items or the space will not be freed."

    So, the old way of doing this was hiring MCS to come in and modify a couple of .dlls so that the text said something different.  But if those .dlls got updated in a service pack, you had to do it all over again.  Plus, if you called into Microsoft Support and said that you got the error: "Your mailbox is too large.  Clean it up."  The response would be: "????  I've never heard of that error. That isn't in our code..."

    Then we released a fix that would allow you to turn off all mailbox size limit messages.  How to disable mailbox size limit warning messages on an Exchange 2000 Server computer.  This was included in Exchange 2003 SP1 and also could be found in the Exchange 2000 Post SP3 roll-up.  But this was an on or off thing.  Administrators sometimes want the message to be sent.  They just want it to say something else. 

    Then Jason Nelson announced the release of the Exchange Quota Message Service.  This is a separate service that can run on your exchange servers and send out custom messages.  Its source code is available under the Microsoft Shared Source License.  It isn't supported by PSS\CSS.  It currently has been updated to allow for easier installation than before. 

    Wouldn't it be nice if this or something similar was included in the product? 

  • Exchange 2003 SP2 - More information on Microsoft.com

    The http://www.microsoft.com/exchange site now includes more official information about Exchange 2003 SP2.  Some of the improvements:

    • Updated OAB to speed up downloads.
    • Updated Exchange Intelligent Messaging Filter to include blocking phishing schemes.
    • Sender ID - finally.
  • Exchange 2003 SP2 - "Direct Push" to Windows Mobile 5.0

    Credit goes to Paul's updates again... - You have heard the rumors.  Exchange 2003 SP2 allows the pushing of email to the Windows Mobile 5.0 devices.  Some have even called it "the downfall of the company that competes against us in this area" (my words, CNET was more graphic and but you get the idea.)

    This news article puts it well:  "Most importantly, however, Microsoft is hoping to compete on cost. A Visto server license for five users for a year is $1600, while a Rim Blackberry Enterprise Server for 20 users can set a company back more than $5000. The Microsoft platform, on the other hand, will be free for all Exchange 2003 users."

    Many wondered if this was pulled from the "Magneto" release.  Nope.  The truth was we were waiting to announce it as included in SP2.  This update on the server will allow the remote wiping of the devices as promised.  Better administration of devices.  Better Security.  For no extra cost.  Mmmmm.  Good.

     

  • Exchange 2003 SP2 - Lifting the 16GB limit on Standard Edition

    Paul wrote about it first (as far as I know) as he is at Tech-Ed this year and posting stuff as it happens.  One of the things that Exchange 2003 SP2 will do is increase the database size limit from 16GB to 75GB.  The limit on the number of Storage Groups still applies, but this should help out the smaller businesses using Exchange as well as the remote sites.  There are some other features that are included in SP2 that I am waiting to be publicly announced before I can talk about it.  This was one that surprised a lot of people.  Good.