Have you ever had your your phone system go down in your workplace? Did it effect your work? Most of us would agree that having a phone available at all times is a requirement for almost all white-collar jobs. That's why companies make sure that their phone systems are considered tier-one services.
How many times do you read an email or send an email each day? I would bet that for the majority of us, we use Outlook more often than we use the phone. Yet in many companies the IT management has not found the need to put the resources into making sure that the messaging infrastructure is up 99.9% of the time. I get the opportunity to see many different companies environments and I am constantly surprised at the lack of hardware that Exchange is running on. As my friend Bruce McKinstry is fond of saying: “My XBOX is more powerful than your Exchange server!” It is sad that a gaming console used by a maximum of 4 people is more powerful than what some customers run their businesses on with 600+ mailboxes on them. Sometimes I think that Microsoft should offer hardware boxes that have Exchange 2003 configured on them so that much of the guess work is taken out of deployment. We did it with XBOX... Hmmm.
Ok, what is required to make sure that your Exchange servers are up to the task of running your business?
So the list above will help you get your systems in top notch shape. It is by no means a complete list and I am sure that I have forgotten something important, but perhaps I will mention more later. Gotta get back to work...