We all know that spam is more than just an annoyance.  It’s a productivity killer and a real security threat that exposes enterprise employees to phishing and online fraud.   Symantec recently published some research around the top words used in spam, illustrated below.  Microsoft does a tremendous amount of security research, too, such as the Security Intelligence Report, which said that about 8%of spam is phishing, scams and malware.

Interesting (but perhaps not surprising) how the most commonly used words are related to a “call to action” with exclamation marks. 

Email is mission critical for most organizations, so spam protection is, too.  Did you know that Microsoft offers an efficient, cloud based solution for email protection?

Johnstons of Elgin, which makes cashmere and other fine textiles in northern Scotland, was receiving up to 1 million unwanted e-mail messages a day. The spam clogged data lines, crashed server computers, overwhelmed numerous internal solutions, and diminished employee productivity. Efforts to stem the spam were ineffective, and some proposals were prohibitively expensive. Finally, Johnstons worked with solution provider Adventi Group to implement Forefront Online Protection for Exchange, which routes incoming e-mail messages to the Microsoft global data center network for filtering. The solution, which required no capital expenditure or long-term commitment, virtually eliminated spam instantly. With more reliable incoming and outgoing mail, Johnstons saved three to five hours per week of IT administrative time, and restored employees’ faith in the IT department.

Said Johnstons IT manager Craig Lambourne: “With the difference that Forefront Online Protection for Exchange has made for all of our employees—all the way up to the director level—and the trust and confidence they now have in our systems, I don’t think we would ever cancel it.”

As an alternative or complement to the on-premise Forefront Protection for Exchange, Forefront Online Protection for Exchange includes comprehensive Service Level Agreements (SLAs) that include:

Network infrastructure

  • Network uptime: 99.999%
  • E-mail delivery: Average delivery commitment of less than one minute
Filtering accuracy
  • Virus Blocking: 100% protection against all known e-mail viruses
  • Spam Capture: Capture of at least 98% of all inbound spam e-mails
  • False Positive Ratio: False positive commitment of less than 1 in 250,000 e-mails