Microsoft Fix it BLOG

PowerPoint 2010 crashes when you view a presentation as a slide show that includes a slide transition

2013-01-09T05:21:59Z

KB Article: http://support.microsoft.com/kb/2598309

INTRODUCTION

Consider the following scenario:

You have two Microsoft PowerPoint 2010 presentations.
Presentation 1 contains a slide transition. You view presentation 1 as a slide show.
Presentation 2 calls a Microsoft Visual Basic for Applications (VBA) macro that changes the slide show or the state of the document.

In this scenario, PowerPoint 2010 crashes.

64-bit edition of Office 2010 does not import images from TWAIN devices

2013-01-09T05:20:39Z

KB Article: http://support.microsoft.com/kb/2687278

INTRODUCTION

When you try to import images from a TWAIN device in the 64-bit edition of Microsoft Office 2010, the operation is unsuccessful.

Information Rights Management trial service for Office is disrupted by certification error

2013-01-09T03:51:45Z

KB Article: http://support.microsoft.com/kb/2711170

INTRODUCTION

Assume that you try to do one of the following:

Sign up for the Information Rights Management (IRM) trial service that is available through Microsoft Office
Open some content that is protected by the Information Rights Management trial service

You do this by using a Windows Live ID on a computer that is running Windows XP or Windows Vista.

However, in this situation, you receive the following error message:

Information rights Management Configuration Wizard cannot complete.

An error has occurred.

Your computer cannot be configured at this time because the Account Certification Service is not available. Please run this wizard again later. To close this wizard, click Cancel.

Additionally, you receive the following error message in Microsoft Outlook:

This service is temporarily unavailable. Ensure that you have connectivity to the server. This error could be caused because you are working offline, your proxy settings are preventing your connection, or you are experiencing intermittent network issues.

You may also receive a certificate warning that matches one of the following:

The Certificate Issuer for this site is untrusted or unknown.

The certificate you are viewing does not match the name of the site you are trying to view.

AltGr key does not work in a Red Hat Linux virtual machine on a Windows Server 2008 R2-based computer

2013-01-09T03:48:18Z

KB Article: http://support.microsoft.com/kb/2711774

INTRODUCTION

Consider the following scenario:

You install the Hyper-V role on a computer that is running Windows Server 2008 R2.
You install Red Hat Linux on a virtual machine.
You connect to the virtual machine from a computer that is connected to a non-US keyboard.

In this scenario, the AltGr key does not work in the Red Hat Linux virtual machine.

How to disable or enable application isolation in Windows 8 and in Windows Server 2012

2013-01-09T03:47:16Z

KB Article: http://support.microsoft.com/kb/2732814

INTRODUCTION

Application isolation is a new printing feature in Windows 8 and in Windows Server 2012. This feature isolates applications from print drivers so that applications do not crash if a print driver crashes.
Application isolation makes every application that interacts with a printer driver more stable.

In Windows 8 or in Windows Server 2012, a printer driver that is running in isolation from applications may not have full functionality. For example, watermarks do not print correctly.

"The Delegates settings were not saved correctly" error when you try to add a delegate in Outlook

2012-09-19T05:03:56Z

KB Article: http://support.microsoft.com/kb/2593557

INTRODUCTION

When you use Microsoft Outlook to add or to remove a delegate, the delegate is not added or deleted. Additionally, you receive the following error message:

The Delegates settings were not saved correctly. Unable to activate send-on-behalf-of list. You do not have sufficient permission to perform this operation on this object.

You cannot edit the properties of checked-out files in the Datasheet view of a SharePoint document library after you install Access 2007 SP3

2012-09-19T05:02:38Z

KB Article: http://support.microsoft.com/kb/2598126

INTRODUCTION

Assume that you install Microsoft Office Access 2007 Service Pack 3 (SP3) on a computer. Then, you try to edit the properties of checked-out files in the Datasheet view of a SharePoint document library. In this situation, you receive the following error message:

The selected cells are read-only.

The hierarchy of a new public folder database does not replicate on an Exchange Server 2010 SP1 server

2012-09-19T05:01:29Z

KB Article: http://support.microsoft.com/kb/2640218

INTRODUCTION

You create a new public folder database on a Microsoft Exchange Server 2010 Service Pack 1 (SP1) server. However, the public folder hierarchy is not replicated from other public stores to this new database. Additionally, the following events are logged in the Application log:

Log Name: Application

Source: MSExchangeIS Public Store

Date: Date

Event ID: 3079

Task Category: Replication Errors

Level: Error

Keywords: Classic

User: N/A

Computer: Computer

Description:

Unexpected replication thread error 0x80070057 on database " First Storage
Group\Public Folder Store (Server_Name)".

Log Name: Application

Source: MSExchangeIS Public Store

Date: Date

Event ID: 3089

Task Category: Replication Errors

Level: Warning

Keywords: Classic

User: N/A

Computer: Computer

Description:

Error 0x80070057 occurred while processing an incoming replication message on Public Folder Store " First Storage Group\Public Folder Store (Server_Name)".

Note The events are logged every time when the server tries to backfill the hierarchy.

When you use Microsoft Dynamics CRM 2011, Internet Explorer 9 may reload and cause CRM to crash

2012-09-19T05:00:13Z

KB Article: http://support.microsoft.com/kb/2698959

INTRODUCTION

When you open or close Microsoft Dynamics CRM 2011 records, the CRM application may crash and Internet Explorer reloads. A script error may also occur, similar to below:

<Message>Object doesn't support this property or method</Message>

or

<Message>'lookupstyle' is null or not an object</Message>

Please see More Information for additional script detail

An update is available to disable the ability to add all members of a category as members of a chat room in Lync 2010 Group Chat

2012-09-19T03:35:06Z

KB Article: http://support.microsoft.com/kb/2621837

INTRODUCTION

This article describes
an update that is available for Microsoft Lync 2010 Group Chat clients. This
update disables the ability to add all members of a category to a chat room as
members. The following functionalities are updated:

When a user creates a chat room in a Group Chat client, the Same as category category name option is disabled in the Initial Membership List page of the Create a Chat Room wizard.
Assume that a user right-clicks the chat room, and then clicks Manage…. If the Create a new membership list option that is located under the Settings tab is selected, it cannot be deselected.

The Suggestions Pane and Add Rooms button features are missing in Outlook 2007

2012-09-19T03:33:00Z

KB Article: http://support.microsoft.com/kb/2177236

INTRODUCTION

When scheduling a meeting, the following items may be missing in the meeting form:

Suggestions Pane
Add Rooms button

An email address policy does not generate the email addresses of recipients correctly in an Exchange Server 2010 environment

2012-09-19T03:31:43Z

KB Article: http://support.microsoft.com/kb/2661294

INTRODUCTION

Consider the following scenario:

You create some recipients by using Exchange Management Console or Exchange Management Shell in a Microsoft Exchange Server 2010 environment.
The aliases of the recipients begin with one of the following combinations of lowercase characters followed by a hexadecimal number that has less than 5 digits:
- sa
- sb
- sc

For example, the alias is sa000c1 or sbcc.

You create an email address policy and apply the policy to the recipients.

In this scenario, the email address policy does not generate the email addresses of the recipients correctly. For example, the secondary email address of the recipients is not generated.

An error occurs when configuring the Microsoft Dynamics CRM 2011 client for Outlook, during the "Loading Outlook Profile" portion of the Configuration Wizard

2012-09-19T03:18:15Z

KB Article: http://support.microsoft.com/kb/2538692

INTRODUCTION

When configuring the Microsoft Dynamics CRM 2011 Outlook client, an error occurs after entering the user's Windows Live Id and during the "Loading Outlook Profile" portion of the Configuration Wizard.

In the Crm50ClientConfig.log, the following error occurs:

Error| Exception : at Microsoft.Interop.Mapi.CRcwMsgServiceAdmin.CreateMsgServiceEx(String ServiceName, String DisplayName, IntPtr UIParam, IMsgServiceAdmin_CreateMsgService_Flags Flags)

at
Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore(Guid organizationId, Guid userId, String serverUrl, String organizationName, String displayName)

Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)

at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)

The Crm50ClientConfig.log is located in the following directories:

Windows7/2008

%userprofile%\AppData\Local\Microsoft\MSCRM\Logs

WindowsXP/2003

%userprofile%\Local Settings\Application Data\MSCRM\Logs

Microsoft Dynamics CRM 2011 for Outlook Client Preview Pane Does Not Display

2012-07-25T03:50:52Z

KB Article: http://support.microsoft.com/kb/2691482

INTRODUCTION

You do not see the Microsoft Dynamics CRM 2011 Preview Pane. This problem occurs when the Microsoft Dynamics CRM for Outlook client has corrupt or incorrect values for registry keys on the client machine.

Consider the following scenario: In the Outlook client on the Activities view, the Preview Pane shows the default Outlook Contact form instead of the CRM Activity form. The rows in the grid view may also show the incorrect icon.

Double-byte text is transparent in desktop alerts on a computer that is running Windows XP and that has Lync 2010 installed

2012-07-25T03:49:54Z

KB Article: http://support.microsoft.com/kb/2672945

INTRODUCTION

On a computer that is running Windows XP and that has Microsoft Lync 2010 installed, double-byte text (for example, Korean or Japanese text) in desktop alerts is transparent. Therefore, users cannot see the text.

The installation of Lync 2010 will not complete using Windows Installer (MSI)

2012-07-25T03:48:54Z

KB Article: http://support.microsoft.com/kb/2477965

INTRODUCTION

You may experience one or more of the following symptoms:

A local Windows Installer (MSI) installation for Microsoft Lync 2010 will not complete, and the following warning is displayed in the Microsoft Lync 2010 Setup dialog box:

Microsoft Lync 2010 must be installed by running the appropriate Lync setup executable

The Active Directory Domain Services (AD DS) Software Installation Group Policy setting for MSI deployment methods will not complete when Lync.msi is deployed to supported Windows clients.
The Microsoft Systems Management Server (SMS) 2003 or Microsoft System Center Configuration Manager (Configuration Manager) 2007 R2 automated deployments of the Lync.msi may not complete, or errors that are specific to the SMS environment or to the Configuration Manager environment may occur.

FIX: SQL Server Agent job fails if you set the job schedule type as "Start automatically when SQL Server Agent starts" in SQL Server 2008 SP2

2012-07-25T03:47:28Z

KB Article: http://support.microsoft.com/kb/2640027

INTRODUCTION

Consider the following scenario:

You install Cumulative Update 2 for Microsoft SQL Server 2008 Service Pack 2 (SP2) or a later version of the cumulative update package on a computer.
You create a SQL Server Agent job on a user database and set the schedule type as Start automatically when SQL Server Agent starts.
You restart the SQL Server service.

In this scenario, the SQL Server Agent job fails.

The size of a shape in a worksheet is incorrect after you open print previews of multiple worksheets in Excel 2007

2012-07-25T03:46:18Z

KB Article: http://support.microsoft.com/kb/2597127

INTRODUCTION

Consider the following scenario:

You insert a shape into a worksheet in Microsoft Office Excel 2007.
You open a print preview of the worksheet and of another worksheet at the same time.
You close the print preview and switch to the worksheet that contains the shape.

In this scenario, the size of the shape is incorrect.

When SpecialPollInterval is used as a polling interval, the Windows Time service does not correct the time if the service gets into Spike state

2012-07-25T03:45:14Z

KB Article: http://support.microsoft.com/kb/2638243

INTRODUCTION

An NTP client computer that is running Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2, may not correct the time if the following conditions are true:

The NTP client syncs its time with the manually specified NTP server.
The NTP client uses SpecialPollInterval as a polling interval.
The time offset between the NTP client and the NTP server is greater than the LargePhaseOffset as configured in the NTP client.

In this situation, the NTP client cannot correct its time even after waiting for SpikeWatchPeriod to pass.

Summary information for the Top Overridden URLs table and for the Top Rule Override Users table display incorrect information in a Forefront Threat Management Gateway 2010 environment

2012-07-25T03:44:08Z

KB Article: http://support.microsoft.com/kb/2653669

INTRODUCTION

Consider the following scenario:

You configure Microsoft Forefront Threat Management Gateway 2010 to use the User override for blocked categories feature that was introduced in Microsoft Forefront Threat Management Gateway 2010 Service Pack 1 (SP1).
You configure Forefront Threat Management Gateway 2010 to generate reports so that you can monitor which users are overriding the deny rules.

In this scenario, you may find that the summary information for the Top Overridden URLs table and for the Top Rule Override Users table display incorrect information and the values seem much larger than expected.

Weak TV Signal message is erroneously displayed in Windows 7 Media Center

2012-07-25T03:42:34Z

KB Article: http://support.microsoft.com/kb/2708283

INTRODUCTION

Consider the following scenario:

You have a Windows 7 computer configured with a digital TV tuner.
Windows Media Center is configured to use the digital TV tuner.
You launch Media Center and then choose Live TV to watch TV.
You change the channel.

In this scenario, soon after changing to a certain channel you may consistently see a message that resembles the following:

Weak TV Signal

The TV tuner is unable to receive the signal for the channel you have selected. Adjustment to the signal may be necessary to receive this channel reliably. Please try to select this channel again. If the problem persists, contact your TV service provider.

This message is displayed even though the signal is not weak and there does not appear to be any noticeable dropped frames or loss in video quality.

Authentication fails when you use a TCP/IP-based smart card for authentication

2012-07-24T02:41:31Z

KB Article: http://support.microsoft.com/kb/2597029

INTRODUCTION

When you use a TCP/IP-based smart card for authentication, authentication fails. This issue occurs after you apply the hotfix that is described in Microsoft Knowledge Base article 2412171.

IPsec traffic may be blocked when a computer that is running Windows 7 or Windows Server 2008 R2 is behind HLB equipment

2012-07-24T02:40:42Z

KB Article: http://support.microsoft.com/kb/2579729

INTRODUCTION

Assume that you apply IPsec policies on a computer that is running Windows 7 or Windows Server 2008 R2 and that is located behind hardware load balancing (HLB) equipment in a network environment. In this situation, you may be unable to access a website that is hosted on the computer until the timer for the security association (SA) expires.

Note HLB equipment behaves like a proxy server for client traffic to the computer. Therefore, the computer may believe all traffic is coming from the same source address.

Non-Western characters are displayed as corrupted characters when you edit an Excel 2010 chart

2012-07-24T02:39:08Z

KB Article: http://support.microsoft.com/kb/2596527

INTRODUCTION

Consider the following scenario:

You create a chart that contains non-Western characters in Microsoft Excel 2010.
You copy the chart and paste the chart as an Extended Metafile chart into another Office 2010 application.
You edit the chart.

In this scenario, the non-Western characters in the chart are displayed as corrupted characters.

Office applications are slow to display newly inserted graphics

2012-07-24T02:37:49Z

KB Article: http://support.microsoft.com/kb/2649183

INTRODUCTION

After you insert an item such as a picture or chart in an Office file, such as a Word document or an Excel spreadsheet, the application takes an unusually long time to display the changed file content.