Automated solutions that are easy, intuitive, and available when and where you need them. Browse for solutions or sign in and post a comment.
KB Article: http://support.microsoft.com/kb/2687278
INTRODUCTION
When you try to import images from a TWAIN device in the 64-bit edition of Microsoft Office 2010, the operation is unsuccessful.
Thank you Microsoft Team every thing is ok now. Raul
Question: Does KB2687297 fix the problem alone or that KB inconjunction with the FixIt in the KB above?