KB Article: http://support.microsoft.com/kb/2023766


Consider the following scenario

  • You have mapped Network Printers for the user.
  • You make this user profile as DEFAULT using KB 973289 How to customize default user profiles in Windows 7
  • You run Sysprep to deploy a Windows 7 image using sysprep –audit and sysprep –oobe (System Out-of-Box Experience)
  • UAC (User Access Control) is enabled.

In this scenario, the Network Printers results to be inaccessible and grayed out. When we click to open them, they throw the following error:

0x00000005 - Access Is Denied