Microsoft Fix it BLOG

Automated solutions that are easy, intuitive, and available when and where you need them. Browse for solutions or sign in and post a comment.

You cannot open Word, Excel, or PowerPoint 2010 files or email attachments

You cannot open Word, Excel, or PowerPoint 2010 files or email attachments

  • Comments 21
  • Likes

KB Article: http://support.microsoft.com/kb/2387587

INTRODUCTION

When you try to open an Excel, Word, or PowerPoint 2010 file from Outlook or from the Internet, Office reports the file as being corrupted and cannot be opened. Although the error message is different for each application, the result is the same. Errors may include the following:



Excel:

"The file is corrupted and cannot be opened."



Word:

"Word Experienced an error trying to open the file."



PowerPoint:

"PowerPoint found a problem with content in <filename>. PowerPoint can attempt to repair the presentation."

Comments
  • i cannot open what is the way to open

    aa!! ?

  • I cannot open a file with "Fix It For Me" from my school. I am needing to open the file as soon as possible.  I would really appreciate your help with this.

  • When I try to open either Excel or Word on my windows Vista laptop I get an indication that the file is not responding. Very

    frustrating since I had no trouble after three years but it is giving me trouble for the past month.Sometimes it works but most of the time it does not

  • I'm getting the message "Microsoft Word 2010 cannot be opened. Try again or repair the program in Control Panel.  I don't see a place in CP where this could happen, and "Fix it" will not work on my OS (Windows 7 64-bit).

  • fixit doesn't seem to be able to fix my script running error.I still keep on getting the message and the computer becomes unresponsive. Even when I do it manually the problem is still there

  • my mouse and keyboard are sometimes not working.

  • sir, ihave installed windows xp- home edition version 2002 but i could instal excel,powerpoin programme to my computer solve this prodlem through docter fix it

  • Hi There,

            If you are finding problem in opening the PPT, then you need a power point repair.

    You need some software for repairing your PPT. These software are very easy to use and they do come with the snaps shots to assist you. I too had faced a same problem but it was resolved with software.

    You can go through the links:

    www.repair-powerpoint.net

    Regards

    Linda

  • Previously I was able to recover lost data from corrupted PPT file by repairing it with the help of Repair Corrupt PowerPoint tool. It is an efficient <a href="www.powerpointrepair.net/2010.html">PowerPoint repair tool for 2010</a> Microsoft Office, which I had used. Demo version of this tool is available for <a href="www.remosoftware.com/download.html on internet, which helps you to get fair idea about the full version software.

  • You may use www.powerpoint.fixtoolbox.com utility open/read/scan/export/convert/repair .ppt and .pptx files.

  • SOLVED! It's because you uninstalled Windows Search!...

    Repair your MS Office 2010 after uninstalling Windows Search

    => Go to Control Panel

    => Add or Remove Programs

    => Find MS Office 2010

    => Click it, click CHANGE

    => Choose Repair

  • When I try to open an Excel, Word, or PowerPoint 2010 file from Outlook or from the Internet, Office reports the file as being corrupted and cannot be opened.

  • If I open the same excel or word file in gmail instead of outlook mail, the files open normally.  How can I fix this?

  • For several weeks I have had this problem with excel file attachment to my email. My email is gmail. Does not make a difference if I download it directly from gmail account or if I download it using Outlook... same result. Damaging my business correspondence with clients.

  • I tried the suggestion from kharlm16 . It did not resolve the problem with opening Excel file attachment to gmail. Still receive error message that file is corrupted.

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment