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When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox

When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox

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KB Article: http://support.microsoft.com/kb/972148

INTRODUCTION

Consider the following scenario:

  • You configure the DelegateSentItemsStyle registry entry for
    Microsoft Office Outlook 2007.

    To do this, you set the DWORD value of the following registry key to 1:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Preferences\DelegateSentItemsStyle

  • You open a shared mailbox as an additional mailbox in Outlook
    2007.

In this scenario, when you send an e-mail message from the shared mailbox, the message is sent successfully. However, the sent message is not saved in the Sent Items folder of the shared mailbox.

Comments
  • I'm facing the same issue with Outlook 2010 (Win7).Is there any fix for Outlook2010?

  • I have the same issue with Outlook 2010 Professional. Is there any fix for Outlook 2010? thanks

  • I have the same problem with Outlook for Mac in Office 2011. The "fixit" blog downloads a file that my computer can't run. Help!

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