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Error message when clicking hyperlink in Office: "Cannot locate the Internet server or proxy server"

Error message when clicking hyperlink in Office: "Cannot locate the Internet server or proxy server"

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KB Article: http://support.microsoft.com/kb/218153

INTRODUCTION

When you create a hyperlink in an Office document and then click the link, you may receive the following error message

Unable to open <URL>. Cannot locate the Internet server or proxy server

where <URL> is the hyperlink that you inserted.

NOTE: The hyperlink does work if you type it directly in the browser or in the Open box of the Run dialog box (click Start, and then click Run).

Comments
  • After months of frustrating about why an Excel hyperlink worked on one computer but the hyperlink in the same file didn't work on another computer on our network I searched for a solution and downloaded this Fix It.

    It works beautifully now.

    thanks

  • thank you so much for let hyperlink out from my notebook .

  • thank you for blogs hyperlink .when i online i cannot make for download and i can not direct to website and i want them come to my notebook anymore. pls let me know and do for protect that.

  • I had the same problem and tried all the steps and it did not work. Finally I checked the firewall and the MS Excel was blocked. Unblock & Resolved.

  • I found that the manual steps for patching the registry in the article did not work for Office 2010. The FixIt did work. This fix does not work for Office 2013. Does anyone know if an equivalent fix is available or planned?

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