Microsoft Fix it BLOG

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May, 2009

  • Fix Print Spooler

    Fix printing problems by resetting the print spooler Fix it for me This Fix it Solution automates resetting the Print Spooler on Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008. The Fix it has two modes: Light and Full .  The...
  • Reset Windows Update

    How do I reset the Windows Update settings? This Fix it solution and article document resetting the Windows Update settings.
  • Fsutil resource setautoreset true Windows system folder

    Error message when you try to perform a backup on a Windows Vista-based computer: "0x80071A91" You cannot change the settings for a file backup operation or use Windows Task Scheduler to change the defrag schedule in Windows Vista Error message...
  • Allow POP3 with SSL and SPA in Outlook

    When you send and receive e-mail messages by using a POP3 e-mail account, you receive one of the following error messages: “0x8004210A” “0x800CCC0B” or “0x8004210B” If you use a Post Office Protocol 3 (POP3) e-mail account to try to send and receive e...
  • Fix MSI Patch Registration Corruption

    How to fix MSI software update registration corruption issues Problem description After you install software updates, repairs or uninstalls for certain products may fail. If you have MSI logging enabled, the following lines are found in the log: Couldn...
  • Enable deleted item recovery in Outlook

    How can I recover items that I have "hard deleted" in Outlook? The Fix it enables recovering deleted items if your Exchange Server is configured to keep deleted items even if you have hard deleted (permanently deleted) items in Outlook.
  • Reset TCP/IP

    How to reset Internet Protocol (TCP/IP) One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. If you cannot connect to the Internet and you...
  • Word Rich Text Format out path

    An Outlook 2003 user cannot open a network share from a hyperlink in an RTF e-mail message if the e-mail message is sent from an Outlook 2007 user In a Rich Text Format (RTF) e-mail message, a user creates a hyperlink to a folder or to a file that is...
  • Disable no end date option in Outlook

    You cannot disable the "No end date" option for appointments, meeting requests, tasks, or task requests in Outlook 2007 You create a new recurring appointment, meeting request, task, or task request in Microsoft Office Outlook 2007. When you...
  • Use WinINet Copy

    Problems occur when you try to open an Office document from a Web site hyperlink in a 2007 Office application on a Windows Vista-based client computer On a Windows Vista-based client computer, you try to open a Microsoft Office document from a Web site...
  • Allow damaged AutoShape object open for Office

    When you try to open an Office file that contains a damaged AutoShape object in Office 2003 Service Pack 3, you receive an error message: "<Office application> experienced an error trying to open the file" On a computer that is running...
  • Enable shape resizing in PowerPoint

    Description of the PowerPoint 2007 hotfix package: June 29, 2007 This Fix it Solution enables you to resize a shape in a Microsoft Office PowerPoint slide without distortion when the shape is in a PowerPoint 2003 presentation that you have opened in PowerPoint...
  • Allow InfoPath form access with expired certificate

    A digitally signed form does not display the digital signature in InfoPath 2003 A hotfix is available to view or print the digitally signed InfoPath 2007 form when the form's digital certificate expires When you open a digitally signed form in Microsoft...
  • Fix it Solution released for Microsoft Security Advisory (971778) - Vulnerability in Microsoft DirectShow Could Allow Remote Code Execution

    Microsoft Security Advisory: Vulnerability in Microsoft DirectShow could allow remote code execution Microsoft has released a Microsoft security advisory about this issue for IT professionals. The security advisory contains additional security-related...
  • Enable Outlook to use RSS feed folder structure

    Outlook 2007 does not honor the folder structure that was created in Internet Explorer 7 for the RSS Feeds folder This Fix it Solution enables Outlook 2007 to use the folder structure that was created in Internet Explorer 7 for the RSS Feeds folder when...
  • Fix upgraded Outlook crashes

    After you upgrade Outlook 2003 to Outlook 2007, Outlook 2007 crashes when you start the program After you upgrade Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007, Outlook 2007 crashes when you try to start it.
  • Disable DRM error caching

    Outlook 2007 may stop responding when you select an e-mail message that is restricted by Information Rights Management You have enabled the reading pane in Microsoft Office Outlook 2007. When you select an e-mail message that is restricted by Information...
  • Allow MAPI Applications to grow PST

    Outlook 2003 users may not be able to use Outlook in offline mode A hotfix is available for Outlook 2003 that enables certain MAPI applications to create new items in a .pst file after the PstDisableGrow registry entry is configured A hotfix is available...
  • Fix "c:\Programme" access denied problem on Vista/Win7

    You cannot open the "C:\Programme" folder in the German version of Windows Vista or Windows 7 Beta In the German version of Windows Vista or Windows 7 Beta, when you type "C:\Programme" in the address bar and then press Enter, you...
  • Reregister DLL post DPM SP1 install

    Error message when you perform various System Center Data Protection Manager (DPM) 2007 operations after you install DPM 2007 Service Pack 1: "An Unexpected error occurred during a VSS operation" You install Microsoft System Center Data Protection...
  • Adjust Visio ThreadingModel

    A Visio 2003 drawing control does not load and the Visio drawing contents are not displayed when you visit a Web page that contains the drawing control When you visit a Web page that contains a Microsoft Office Visio 2003 drawing control, the control...
  • Enable hotfix for SupportUNCMappedDriveSaveAs in Excel 2003

    Error message when you try to save an Excel 2003 workbook that was opened from a mapped drive location: "cannot be accessed" When you try to save a Microsoft Office Excel 2003 workbook that was opened from a mapped drive location (such as Z...
  • Fix revision tracking for Word tables

    After you merge or split table cells in a Word 2007 document while Track Changes is enabled, the row that contains the cells is not marked as a revision Description of the Word 2003 hotfix package: February 27, 2008 In a Microsoft Office Word 2007 document...
  • ISA Server on slow link

    10060 Connection timed out error with proxy server or ISA Server on slow link Winsock timeout errors may occur on slow, congested, or high latency Internet links with Microsoft Proxy Server or ISA Server. The following Winsock error Message appears on...
  • Enable print dark colors hotfix

    A Color Category that uses a dark color may print lighter than other Color Categories in Outlook 2007 After you assign Color Categories to your Outlook items in Microsoft Office Outlook 2007, a Color Category that uses a dark color may print lighter than...