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Microsoft Fix it Solution to delete lower & upper filters for USB or external hard disk drive is Live!

Microsoft Fix it Solution to delete lower & upper filters for USB or external hard disk drive is Live!

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clip_image002A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive

We just released another Fix it Knowledge Base (KB) article. This Fix it addresses the following scenario:

You attach a USB-based device to a computer that is running Windows XP. Then, you try to scan for hardware devices. However, the computer does not detect the attached device, and you do not see the device in the My Computer folder.

Comments
  • PingBack from http://microsoft.linkedz.info/2009/04/22/microsoft-fix-it-blog-microsoft-fix-it-solution-to-delete-lower/

  • C:\Windows\SYSTEM32\DRIVERS\M5633.bin

    C:\WINDOWS|SYSTEM32\DRIVERS\VNic.sys

  • After running this fix and rebooting, I was prompted to install generic volumes.  My EISA Configuration and System restore partitions are now visible partitions with drive letters.  I don't want these to be shown. How can I undo this?

    This didn't help my ipod USB issue.  The ipod gets disconnected after syncing (drive letter disappears) along device is still attached.

  • I try to connect my Ipod touch and it is not being recognized by the USB port or iTunes. Other items (camera, microphone) work fine. I tried to run the link and the computer comes back and saya link will not fix my computer? Please assist, all ipod devices will not work?

    Thx

  • I have XP SP3, and when I run this tool, the output shows "This 'Fixt it' does not apply to your system."

    Any idea what could be the reason?

    Also, the issue still exists.

    HELP!!

  • I have the same problem as Joe. Now I have local discs showing for some reason????  And the problem was not fixed either.

  • Same problem as Jayant in that the fix doesn't work.

    One thing that hasn't been mentioned is something I found out; My USB 1.0 devices still work. I have an old USB drive that still works and anything that seems to be able to work as a USB 1.0 and a USB 2.0 is working, but only as a USB 1.0. Nothing purely USB 2.0 works anymore.

    My problem occurred during use. The computer seemed to freeze and the cursor disappeared. After a while, I hard booted the computer to find myself in the current predicament.

    Anyone got any ideas, as I'm losing patience with this whole thing.

  • obviopusly a common problem that nobody appears able to fix - have gone through all of apple and ms troubleshooting to nno avail

  • Hej Fixit Blog, I have joe's problem. My system restore partition is now visible as a separate drive which is no help and I still can't find my USB drive.

    How can I undo this?

  • I also have an ipod w/ dock connector that isn't recognized by itunes or my computer.I installed a new battery and restored to factory settings. Now all I get is an icon showing the dock connector end of the apple usb cord and an arrow. The "fix" said that it didn't apply to my computer!I have removed & downloaded itunes, rebooted, stood on my head! Help! How can I resume use of my ipod?

  • After I ran the program, I am not able to see the drive letter for my C drive in disk management screen.I can see correct drive letter in windows explorer.

    What happened. ?? what do i need to get back the drive letter/volume name.

    My problem was not fixed with the fixit program.. maybe it has to do with jumper settings

  • I have done the following to fix the problem and nothing seems to work.

    Upgraded BIOS

    Upgraded chipset

    Installed service pak 3

    Unintalled USB ports in Device Mgr/Hardware

    Attempted registry changes using hotfix - like one of the individuals listed above, it said "This Fixit does not apply to your system"  I am running XP Professional.

    The USB ports do not appear in "My computer" along with hard drive partitions e.g., C:, D: , CD or DVD drives.

    The "ta dum" sound that you hear when removing a USB ported device is not present at all.

    The icon that is in the lower right areas that says "SAFE TO REMOVE HARDWARD" is gone.

    Microsoft technicans do not appear to have a fix for this.  I paid $59 and can't get them to call me back.  I have sent emails trying to get them to call me back, to no avail.

    Any suggestions?  There should be a USB reset fix somewhere.

  • I try to connect my Ipod nano and it is not being recognized by the USB port or iTunes. Other items (web-camera, microphone, printer) work fine. I tried to run the link and the computer comes back and saying link will not fix my computer? Please assist, all ipod devices will not work?

  • I try to connect my Ipod nano and it is not being recognized by the USB port or iTunes. Other items (web-camera, microphone, printer) work fine. I tried to run the link and the computer comes back and saying link will not fix my computer? Please assist, all ipod devices will not work?

    can you help?????

  • Hi Guy's, ran the fixit link and it appears to have fixed (no pun...) the problem 100%. I'm running a dell dim' 2300 with XP Home SP3, all usb's attached fired up as they should, :-)

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