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Restart Print Spooler Fix it Live!

Restart Print Spooler Fix it Live!

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We just released another Fix it Knowledge Base (KB) article. This Fix it sets the Printer Spooler service startup type to automatic and starts the service as described in KB 314876.

Comments
  • didn't fix printer spool which willn't run!

  • If Spooler won't run at all, it may be crashing each time it tries to start.

    1.  Open Problem Reports and Solutions by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Problem Reports and Solutions.

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    If you need immediate assistance, please click "Get Help" on any of our KB articles.

    Thanks,

    John

  • Fix it didn't fix my problem. it failed. Printspooler is not listed when I check for services.

    Any insights?

  • Hello Todd,

    Thank you for taking the time to post a comment.

    When you mentioned "it failed", do you mean the Fix it failed to run or it failed to resolve your issue?

    If the Fix it failed to run can you provide any error messages or details about the failue? If the Fix it ran but didn't resolve your issue are you having the same issue that is described in Knowledge Base article 314876 (http://support.microsoft.com/kb/314876)? The Fix it is only designed to resolve the issue described in 314876 so if you are having a different issue the Fix it won't resolve it.

    If you are having the issue described in 314876 can you plese run the following command based on your operating system?

    If you are running Windows Vista please open an administrative command prompt. You can do this by selecting Start > All Programs > Accessories, right mouse click on Command Prompt and select Run as administrator. In the command prompt type "net start spooler" (without the quotes).

    If you are running Windows XP please open a command prompt. You can do this by selecting Start > All Programs > Accessories and selecting Command Prompt. In the command prompt type "net start spooler" (without the quotes).

    Do you receive an error message when you run net start spooler? If so what is the error message? What operating system (Windows XP, Windows Vista, etc) are you running?

    Thanks,

    -brian

  • my message said i tried to start a service that is not configured to this system

  • Hello Steve,

    Thank you for taking the time to post a comment. Could you provide the verbatim error message you are getting when the service tries to start. I would like to determine the issue so we can see how to improve our Fix it solutions based on your feedback.

    Thanks,

    -brian

  • I get the following message----"The dependency service does not exist or has been marked for deletion"

    --windows xp

    all other fixes I have tried result in either

    1) RPC server is not available

    or

    2)printer spooler is not running.

    Any suggestions?

  • Greetings Tim,

    Thank you for taking the time to post a comment.

    When you mentioned "it failed", do you mean the Fix it failed to run or it failed to resolve your issue?

    If the Fix it failed to run can you provide any error messages or details about the failue? If the Fix it ran but didn't resolve your issue are you having the same issue that is described in Knowledge Base article 314876 (http://support.microsoft.com/kb/314876)? The Fix it is only designed to resolve the issue described in 314876 so if you are having a different issue the Fix it won't resolve it.

    If you are having the issue described in 314876 can you plese run the following command based on your operating system?

    Since you are running Windows XP please open a command prompt.

    You may do this by selecting Start > All Programs > Accessories and selecting Command Prompt.

    In the command prompt type "sc qc spooler" (without the quotes).

    Now type "sc start spooler" (without the quotes).

    Please let us now what the exact output and/or error messages are.

    Sincerely,

    Steve

  • Hi

    The Fix-it failed on my system too. XPpro

    At cmd prompt these are msgs I get:

    C:\>sc qc spooler

    [SC] OpenService FAILED 1060:

    The specified service does not exist as an installed service.

    C:\>net start spooler

    The service name is invalid.

    More help is available by typing NET HELPMSG 2185.

    C:\>NET HELPMSG 2185

    The service name is invalid.

    EXPLANATION

    You tried to start a service that is not configured on this system.

    ACTION

    Check the spelling of the service name or check the configuration information for the service using the Services option from Server Manager.

    C:\>

    My not being able to print error (& having all printers on my system not even showing as installed any longer) because the spooler service has disappeared as a listed service has only just happened after last windows update number KB958687. Maybe you should check & fix that patch?

    Thanks for your help!

    Christie

  • Christie,

    Thank your for your feedback. I am looking into the data you've given us. I will respond back later today.

    /Steve

  • The error message reads:

    Print spooler sub app has encountered a problem and needs to close.  

    Then it closes the entire program...

    The "fix" above didn't work.

    Any suggestions?

  • The "Fix It" program did not work for me. I still get the same error messge "the printer spooler service is not running."

  • Christie,

    I was not able to do all the research I needed to from home. I will research this further tomorrow morning.

    /Steve

  • Steve I'm thinking that doing a repair may be the quickest solution to bring my system back to as normal as can be so that I can install printers again?

    ... or is there a simpler way to add the print spool services? I see the printers are listed in the registry with some spool services.

    I'd like to prevent a parallel installation if at all possible.

    Thanks!

    Christie

  • Christie,

    I am not sure how the spooler services were removed from the Service Control Manager (SCM). SCM is the one reporting the spooler service is not installed.

    That said, there is not an easy way to get it back installed.

    If you can, please run the two following commands. These will dump some text to a file on your desktop. Then mail the file to fixit4me@microsoft.com.

    reg query hklm\SYSTEM\CurrentControlSet\Services\Spooler /s >> %userprofile%\desktop\spooler.txt

    reg query hklm\SYSTEM\CurrentControlSet\Control\Print /s  >> %userprofile%\desktop\spooler.txt

    /Steve

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