Microsoft Fix it BLOG

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Welcome to the Fix It For Me Blog

Welcome to the Fix It For Me Blog

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Have you ever come across a Microsoft Knowledge Base (KB) article or been presented with a Windows Error Reporting (WER) solution and asked yourself, why can't Microsoft just fix this for me? Today KB articles and WER solutions provide you with a list of steps that can be followed to resolve your issue. However, tomorrow looks much different and we hope it helps you resolve any issues you have with our products faster and easier.

Our team's purpose is to automate the steps in Microsoft KB articles and Windows Error Reporting (WER) solutions so you can click a button and have the issue resolved.

Comments
  • An idea which was long overdue. Congrats for launching it :)

  • Hey AnandK,

    Thanks for the positive feedback. We have a bunch of Fix it solutions we are working on. I hope this makes it easier for my Mom to fix her computer issues.

  • This is really great , long overdue but a really great idea, also the articles seem to have been cleaned up and seem pretty straight forward

  • Thanks for the positive feedback James. A lot of people are working to make sure we can deliver additional automated solutions.

  • Thanks for the online help...It's more easier now...Thanks once again....

  • I used you fix as my computer didn't detect my usb digital camera, but the problem didn't go away.

    I checked the registery and the "DisableSelectiveSuspend" is there and set to one.

    Any idea?

    Thank you.

    it.rezaameli@gmail.com

  • I am looking forward to fix the situation with the debugging.

  • Hello Reza,

    Thanks for taking the time to post a comment. Sorry to hear your digital camera still isn't detected after running the Fix it.

    There are more advanced troubleshooting steps for general usb problems described in http://support.microsoft.com/kb/310575.

    Please let me know if one of the steps from that article resolved your issue.

    Thanks,

    -brian

  • Hello Delores,

    Thanks for posting a comment. Did you run the Fix it in http://support.microsoft.com/kb/822521 to disable Internet Explorer script debugging? If so, I hope it resolves your issue and you were satisified with the experience.

    Thanks,

    -brian

  • Brian and team,

    This is REALLY exciting! I'm grateful!

    It would be nice to hear another post from your team at some point about the following:

    1. Do you have the ear of many of the dev / debugging teams? Can users who have done their homework submit a bug for a fix here? If the answer's no, can you ask for an accompanying forum to be built where bugs will ACTUALLY be vetted by human eyes? I understand that most of the dev teams at Microsoft are slaving away as it is, but it's so dismaying, when you've exhausted the Discussion Groups and not had a response or any evidence that the appropriate dev team has heard you. Let me give you a single 'for instance':

    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.beta&mid=98063b37-21f9-4048-9423-aac82eee27cc&sloc=en-us

    2. It would be great to read a post from your team about how to submit unaddressed bugs to MS, if not through your team.

    3. I'd love to hear more about the way MS Support does work. There's no general blog for MS Support, is there?

    2.

  •   Have you ever had a problem with your Windows PC, looked up the Microsoft KnowledgeBase article

  • This is an initiative that will go a long way for MS. Yes there have been times when you give some a KB Article and ask them follow it, still they make mistakes. Fixitforme will do the trick.

    Congratulations for this initiative.

  • Hello Nitin,

    Thank you so much for taking the time to provide feedback. We have a large group of people working to make sure we can deliver automated solutions to you.

    If you are interested, please feel free to visit/join our Facebook group called 'Microsoft Product Quality Online'(http://www.facebook.com/group.php?gid=31851234220).

    Thanks,

    -brian

  • How do I fix a Blue screen error . Any help is fine , thanks

  • can play a dvd,audio @ video,can't play a cd

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