We've just posted an article on the common problems we've helped troubleshoot for System Restore, File Backup, and Complete PC Backup. We'll update this from time to time as new problems arise. Here's a working link to the article: http://blogs.technet...

Customers frequently ask us how to manually extract files from zip files created by Backup. Though using the Restore Files wizard is the preferred method, there are times when you must extract files manually, such as when you are using a computer that...

I'm excited to announce two upcoming chats on some of the popular Windows Vista features owned by my team. On July 10, we'll answer questions about Offline Files in Windows Vista. On July 11, we'll answer questions about Backup, Complete PC Backup, System...

We've posted a TechNet article on new features in Offline FIles in Windows Vista. The article covers everything from new features, changes to the user interface, and related Group Policies. Check it out! --Jill