In case you haven't seen them, we've added two questions/answers to our Backup FAQ:

  • I’m trying to back up to a NAS device, but it’s not working. How can I fix this? covers a common issue in the newsgroups for users trying to back up to NAS devices. The error is "Cannot create a file when that file already exists. (0x800700B7)"
  • Why is Backup prompting me to do a new full backup? provides a complex flowchart that illustrates the logic used to determine when to prompt you to do a full backup.

--Jill