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Apple continua ad avere un approccio miope e ad utilizzare la politica dello struzzo di fronte al tema della sicurezza in generale e del malware in particolare: un documento interno di Apple, mostrato da ZDNet, indicherebbe al personale di supporto di evitare di trattare la tematica malware…

ZDNet: Apple to support reps: "Do not attempt to remove malware"

A confidential internal Apple document tells the company’s front-line support people how to handle customers who call about malware infections: Don’t confirm or deny that an infection exists, and whatever you do, don’t try to remove it. See for yourself.

… forse Apple ha paura che i suoi utenti comincino a rendersi conto della realtà, e cioè che anche i loro prodotti possano infettarsi e che quindi serva dotarsi di un software antimalware?

Magari bastasse negare per essere immuni …

Aggiornamento del 25/05/2011: ci sono segnali di un cambio di rotta, come si può leggere dal post dell’ISC SANS “Apple advisory on "MacDefender" malware”:

Looks like Apple noticed that "MacDefender", a fake anti-virus tool that we covered earlier, is indeed starting to make inroads on the Mac user community. They have published an advisory today that describes how to "avoid" or "remove" the threat.

The advisory also states "In the coming days, Apple will deliver a Mac OS X software update that will automatically find and remove Mac Defender malware" which might turn out to be the first glimpse of an acknowledgment that yes, Macs can also have malware, and yes, Macs might even need a tool to remove malware.

No matter which OS you are using, remember Krebs's Rule #1: If you didn't go looking for it, don't install it.

Feliciano

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