You may find that recovery operations from online backup fail when the target of a restore is a Recovery Storage Group that exists on an External USB storage device. Most commonly External USB storage is implemented as a temporary measure due to lack of physical disk space on the server. Thus, the...

Of the various processes for logging into a POP3/IMAP4 service of the Exchange server, the most commonly used is Basic Authentication through an SSL encrypted session. When choosing this method, each client is asked to provide a username and password. While this process may seem relatively strait forward...

In Exchange 2000/2003 mailbox manager policies may not process items as some administrators might expect. For example, if you set up a mailbox manager policy to delete messages from the inbox after 30 days, you may find that some of the messages are not deleted after the 30 day window has passed. In...

Note : this blog post is the first in a Public Folder Troubleshooting series. Please also make sure to check out part 2 , part 3 and part 4 of the series. Introduction The purpose of this blog post series is to serve as a guide to troubleshooting public folder replication problems. It will not...

Enterprise Communications Support (formerly known as Exchange Messaging Support) has recently seen an increase in support incidents around the -519 Jet_errLogSequenceEnd issue. In this blog I will explain this issue in detail, why it may occur, how to recognize it, and what to do next. Exchange has...

EDIT 10/01/2008: To read the updated (and more comprehensive) guidance for troubleshooting errors 0x8004010f, please go here . There are a multiple reasons for why an Outlook client can receive the 0x8004010f sync error. Unfortunately, 0x8004010f is just a generic MAPI error and will show up for a variety...

Exchange Server 2007 Service Pack 3 introduces a new feature that monitors the Information Store service for long running transactions. Transactions are now timed and if a transaction lasts longer than 60 seconds (hardcoded), it's considered to be timed out. The transaction isn’t terminated; it’s just...

There are several scenarios for consideration when deploying Exchange Server 2010 in an environment where Outlook 2003 is used. Most of these scenarios have been documented prior to the product release and some applied to previous versions. However, in a review of support cases, we've found that they...

INTRODUCTION This is the third CXP flash about Windows 2003 kernel memory issues and Exchange 2003. The first flash provided technical background about the demands Exchange makes on kernel resources. The second flash discussed hardware configurations that can restrict the kernel...

When managing an Exchange 2010 server organization in a production environment, an Exchange Administrator many times wants to keep track of things like Database Latency, Disk Space problems, search issues, user needs, and more. PowerShell was created to give us more power in our admin efforts, and many...

This is a second in my series of posts that deal with using Log Parser tool to analyze your Exchange 2007 transport logs. For the first post, please go here . I have written this blog post in a way that I walk you through building more and more complex Log Parser queries, which I hope will help you with...

Update 4/6/2011: The update has been re-released. See Announcing the Re-release of Exchange 2010 Service Pack 1 Update Rollup 3 (V3) . 3/30/2011 1:40 PM: Please see Exchange 2007/2010 Rollup 3 Status Update for updated status. We have received notification of an issue impacting some customers which...

EXECUTIVE SUMMARY A few weeks ago, we released three CXP flashes on the subject of Windows 2003 kernel memory issues and Exchange 2003. This is a promised follow-up to those flashes. We are happy to announce that a new Exchange 2003 SP2 hotfix has been released that reduces the amount of...

Our friends over at Mactopia.com announced the release of the 12.1.4 update. According to their site, this fixes an issue from the 12.1.3 and scheduling meetings when an Entourage identity is configured with more than one mail account. Check it out here: http://www.microsoft.com/mac/downloads.mspx ...

This blog post continues to explore how Exchange uses WMI in representing the Status and Monitoring node in Exchange System Manager . In this post, we will cover general troubleshooting of ESM "status" problems. Using the monitoring node, you can view the list of servers in your organization and their...

The previous post for Exchange ActiveSync mailbox log analysis gave an overview of the various commands a device may send. Now we want to dig just a little bit deeper and provide a way to link items within an EAS mailbox log to the items inside the mailbox. Unless verbose logging is enabled you do not...

With Exchange 5.5 coming to the end of its support life cycle, lots of companies have been migrating quickly from Exchange 5.5 to Exchange 2000 or Exchange 2003. One major component that is affected by mixed mode site migrations/consolidation is the OAB. So with that being said Dave Goldman took a few...

The msExchPreviousAccountSid is used to identify when there was a problem with connection agreements being rolled out before the 5.5 directory is properly prepared. It is the SID the ADC wanted to use as the msExchMasterAccountSid but couldn't because that SID was assigned to another mailbox. Clear as...

Clarissa's not available, so Jeremy explains it all .

At Exchange Support one of the most common support issue that we see is Exchange 2007 uninstall failing due to presence of Public folder replicas. When you try to Remove Exchange 2007 using the "Add/Remove Programs" from control Panel you would get an error: The public folder database Database_Name cannot...

It's been a while since we last blogged about this Outlook feature that most users feel is an error, the RPC Dialog Box. You might get a popup error that will say: Outlook is retrieving data from the Microsoft Exchange Server <Server name>. You can cancel the request or minimize this message to...

Today we released an updated version of the Exchange Remote Connectivity Analyzer . For those of you not familiar with this site, it is a Web-based tool that helps you troubleshoot connectivity issues. The tool simulates several client logon and mail flow scenarios. When a test fails, many of the errors...

Introduction We have been working on a problem that surfaced with the release of Exchange 2007 Rollup 5 . A number of customers reported that some of their Exchange 2007 managed services did not start automatically after Rollup application, however they would start manually. In most of these cases the...

As mentioned before - we now have CTP build of Exchange 12 those of you that have MSDN and TechNet subscriptions can install it. One issue that seems to come up frequently for those of you that have tried installing this build is the following error at Setup: "Exchange Server '12' requires...

Hi All, I thought I would introduce myself to the BLOG-O-Sphere, my name is Scott Roberts and I'm a Software Developer in Test for the Exchange Sustained Engineering team. One of my responsibilities on the Exchange team includes being part of a team that pushes out the update for Intelligent Message...