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  • Blog Post: Exchange 2013 Calculator Updates

    Today, we released an updated version of the Exchange 2013 Server Role Requirements Calculator . In addition to numerous bug fixes, this version includes new functionality: CPU utilization table, ReplayLagManager support, MaximumPreferredActiveDatabases support, Restore-DatabaseAvailabilityGroup scenario...
  • Blog Post: Troubleshooting High CPU utilization issues in Exchange 2013

    Introduction In Exchange support we see a wide range of support issues. Few of them can be more difficult to troubleshoot than performance issues. Part of the reason for that is the ambiguity of the term "Performance Issue". This can manifest itself like anything from random client disconnects...
  • Blog Post: New Support Policy for Repaired Exchange Databases

    The database repair process is often used as a last ditch effort to recover an Exchange database when no other means of recovery is available. The process should only be followed at the advice of Microsoft Support and after determining that all other recovery options have been exhausted. For many years...
  • Blog Post: Generating user message profiles for use with the Exchange Calculators

    Greetings Exchange Community! My name is Dan Sheehan, and I work as a Premier Field Engineer for Microsoft, specializing in Microsoft Exchange. As a long time Exchange engineer I am an avid PowerShell scripter, and as such I end up writing a lot of PowerShell scripts. Today I present to you one of those...
  • Blog Post: A better way to collect logs from your Exchange servers

    Do you dislike having to collect diagnostics logs manually from each server in order to troubleshoot an issue or establish a server performance baseline? Did it ever happen to you that you collected the logs, but then found out that you needed more logs from the time the issue was happening, but when...
  • Blog Post: Upgrade to Office Configuration Analyzer Tool (OffCAT) version 2

    It has been a little over a year since the OffCAT team shipped a new version, so I am very happy to tell you that we just released the very latest version (v2) . As with any new version, there are new features, diagnostic rules, and fixes in this latest OffCAT version. After reading about all these changes...
  • Blog Post: VSSTester script updated – troubleshoot Exchange 2013 and 2010 database backups

    It’s been a while since we talked about VSSTester script! Murali, who maintained the script before, asked me to take over the script maintenance and thus I’m releasing this updated version. This script update is long overdue but better late than never! As before, you can grab a copy of the script from...
  • Blog Post: Improved CalCheck integration with OffCAT

    In the last week there have been two big improvements related to CalCheck and OffCAT that will make life a little easier when troubleshooting ‘calendar’ issues. 1. Relevant solutions for all CalCheck issues added to the following article: 2678030 Information about the Calendar Checking Tool for Outlook...
  • Blog Post: Released: PelNet

    download With the huge scale environment I currently work in my team has had some difficulty when it comes to validating customer transport changes, specifically when adding new send connectors or new smart hosts. The same goes for troubleshooting mail flow….you know…whip out good...
  • Blog Post: Upgrade to Office Configuration Analyzer Tool (OffCAT) version 1.2

    Just over a year ago on March 8, 2013 the first version of OffCAT was released. In the 12 months that followed, the OffCAT team released a new version (v1.1), published numerous rule file updates that included over 260 new detection rules and over 250 bug fixes/feature improvement. And now with over...
  • Blog Post: Exchange Online Migration Guided Walk Through (GWT) released

    Challenge Over the last year, as more customers have gone down the path of Hybrid Migration, we have seen more questions and forum posts on the subject. When looking at the reasons for this, it seemed clear that customers are in need of some additional guidance on how and when to perform troubleshooting...
  • Blog Post: Exchange ActiveSync Guided Walkthrough

    Many users rely on their smartphones and other mobile devices to access their email and calendar using Exchange ActiveSync (EAS). Any issues with mobile device access and EAS are noticed and reported immediately and a solution is expected just as quickly. To assist you in troubleshooting EAS issues...
  • Blog Post: Common mailbox / folder sharing scenarios Guided Walkthroughs now available

    Exchange and Outlook have, for years, been great collaboration platforms, where our customers could share information easily with others. One of the things that came to light when a lot of our customers adopted Office 365 , is that many often have trouble matching their business needs to actual features...
  • Blog Post: Exchange 2010 and 2013 Database Growth Reporting Script

    Introduction Often times in Exchange Support we get cases reporting that the size of one or more Exchange databases is growing abnormally. The questions or comments that we get will range from “The database is growing in size but we aren’t reclaiming white space” to “All of the databases on this one...
  • Blog Post: On Regtrace and how to disable it correctly

    What is Regtrace? Regtrace is an extremely useful debug tool, which helps Exchange Escalation Engineers and Developers to diagnose and resolve an Exchange 2000 problem, usually transport related problems. There are many scenarios where Regtrace data is required to debug and troubleshoot an Exchange...
  • Blog Post: Windows 2003 SP1 Security Configuration Wizard and Exchange servers

    Now that Windows 2003 SP1 is out , I wanted to mention a tool that has shipped as part of Windows 2003 SP1. While the tool itself is not installed by SP1, the shortcut to the Help file is placed on the server desktop when SP1 is installed. What does that have to do with Exchange? About the tool: ...
  • Blog Post: Argentina DST change on 12/30/2007

    The government of Argentina has announced (read more about it here , here and here ) the implementation of daylight saving time (DST) in Argentina. The following are the start and end dates for the daylight saving time defined: Daylight saving time begins: Sunday, December 30 th , 2007 at 00:00...
  • Blog Post: System Center Data Protection Manager 2007 Beta 2 goes live!

    System Center Data Protection Manager 2007 Beta 2 is now available for download! DPM 2007 Beta 2 is designed to provide a best-of-breed protection and the most robust, reliable recovery experience for Exchange Server, SQL Server, and SharePoint. Try out the new standard for Windows backup and recovery...
  • Blog Post: MAPI Messaging Benchmark Being Retired

    MAPI Messaging Benchmark ( MMB3 /MMB4) has been the benchmark for measuring the performance and scalability of computers running Microsoft Exchange Server.  While MMB has served its purpose, it also has limitations in helping our customers compare solutions.  Among the most significant limitations...
  • Blog Post: PFDAVAdmin tool version 2.6 released - great new features!

    Last week, we released an updated version of Microsoft Exchange Server Public Folder DAV-based Administration Tool (aka PFDAVAdmin) Version 2.6 (Build 7830) to the web. You can download it from: http://www.microsoft.com/downloads/details.aspx?FamilyID=635BE792-D8AD-49E3-ADA4-E2422C0AB424&displaylang...
  • Blog Post: The extended Daylight Saving Time period for the US and Canada begins this Sunday (Oct. 28 2007)

    If you have not used the Time Zone Data Update Tools in your environment previously and you have users with appointments that appear to be off by one hour during the week of October 28, 2007 – November 4, 2007 then you should consider whether or not to run the Exchange Calendar Update Tool (941018...
  • Blog Post: Exchange 2007 Mailbox Server Role Storage Requirements Calculator updated to v 15.6

    Please go to our Mailbox Server Role Storage Requirements Calculator updates tracking page to see what is in this new version! A blog post explaining the calculator (updated for this new version) is here . Comments welcome! - Ross Smith IV Share this post :
  • Blog Post: Exchange Client Network Bandwidth Calculator Beta 2

    During the beta phase of the Exchange Client Network Bandwidth Calculator (ExNBC) I hope to release an update every 4-6 weeks. These updates are to provide new features based on feedback and potentially to fix things in the calculator. For this Beta 2 release , I have been working with our teams in...
  • Blog Post: More on Exchange ActiveSync Reporting with Log Parser - COM object available

    We recently posted details on how to use Log Parser to parse out Exchange ActiveSync (EAS) information to produce helpful reports that can give you a better idea of the usage load of your EAS deployment. In that blog we relied solely on LogParser using the IISW3C input format and your IIS Logs. ...
  • Blog Post: Exchange 2010 Calendar Repair Assistant

    Exchange 2010 had many new enhancements and improvements over prior versions of Exchange. One really cool feature was the introduction of the Calendar Repair Assistant (CRA). The CRA is a mailbox assistant that is configurable through the Exchange Management Shell and runs within the MS Exchange Mailbox...