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  • Blog Post: A brave new world for Exchange 2016 cmdlet reference topic delivery and updates

    Update-ExchangeHelp is an Exchange cmdlet that installs the latest available Exchange cmdlet reference help topics on the Exchange server for use in the Exchange Management Shell (Get-Help <Cmdlet>). Although there are ostensibly Windows PowerShell cmdlets for this same task ( Update-Help and Save...
  • Blog Post: Hybrid deployment best practices

    Many Office 365 customers are using our hybrid deployment option since it offers the most flexible migration process, the best coexistence story, and the most seamless onboarding user experience. However, even with all of this flexibility, a few wrong choices in the planning and deployment phase could...
  • Blog Post: Exchange TLS & SSL Best Practices

    Whether you are running Exchange on-premises, in the cloud, or somewhere in between, we know that security is a top priority. Microsoft is committed to giving you the information needed to make informed decisions on how to properly secure your environment. It has been suggested by some external parties...
  • Blog Post: Deep Sixing PST Files

    A little over two years ago we wrote about removing PSTs from your organization and gave you a tool to assist you with that endeavor. .PST, Time to Walk the Plank . Since then, we’ve updated the tool with some new features and functionality. In this blog, we are going to give you: More reasons to get...
  • Blog Post: Booking Delegation Vs. Classic Delegation

    Calendar delegation can be assigned in two different ways, each for a specific scenario. However, any mailbox, usually rooms, can be assigned both and this causes confusion when managing delegation of rooms or resources. What’s the difference and why? Classic Delegation Classic delegation has been around...
  • Blog Post: Ask the Perf Guy: How big is too BIG?

    We’ve seen an increasing amount of interest lately in deployment of Exchange 2013 on “large” servers. By large, I mean servers that contain significantly more CPU or memory resources than what the product was designed to utilize. I thought it might be time for a reminder of our scalability recommendations...
  • Blog Post: Exchange 2013 Calculator Updates

    Today, we released an updated version of the Exchange 2013 Server Role Requirements Calculator . In addition to numerous bug fixes, this version includes new functionality: CPU utilization table, ReplayLagManager support, MaximumPreferredActiveDatabases support, Restore-DatabaseAvailabilityGroup scenario...
  • Blog Post: Parsing the Admin Audit Logs with PowerShell

    One of the nice features introduced in Exchange 2010 was Admin Audit Logging. Concerned administrators everywhere rejoiced! This meant that a record of Exchange PowerShell activity, organization wide, was now saved and searchable. Administrators could query the Admin Audit Log, using the Search-AdminAuditLog...
  • Blog Post: Troubleshooting High CPU utilization issues in Exchange 2013

    Introduction In Exchange support we see a wide range of support issues. Few of them can be more difficult to troubleshoot than performance issues. Part of the reason for that is the ambiguity of the term "Performance Issue". This can manifest itself like anything from random client disconnects...
  • Blog Post: New Support Policy for Repaired Exchange Databases

    The database repair process is often used as a last ditch effort to recover an Exchange database when no other means of recovery is available. The process should only be followed at the advice of Microsoft Support and after determining that all other recovery options have been exhausted. For many years...
  • Blog Post: Generating user message profiles for use with the Exchange Calculators

    Greetings Exchange Community! My name is Dan Sheehan, and I work as a Premier Field Engineer for Microsoft, specializing in Microsoft Exchange. As a long time Exchange engineer I am an avid PowerShell scripter, and as such I end up writing a lot of PowerShell scripts. Today I present to you one of those...
  • Blog Post: A better way to collect logs from your Exchange servers

    Do you dislike having to collect diagnostics logs manually from each server in order to troubleshoot an issue or establish a server performance baseline? Did it ever happen to you that you collected the logs, but then found out that you needed more logs from the time the issue was happening, but when...
  • Blog Post: Upgrade to Office Configuration Analyzer Tool (OffCAT) version 2

    It has been a little over a year since the OffCAT team shipped a new version, so I am very happy to tell you that we just released the very latest version (v2) . As with any new version, there are new features, diagnostic rules, and fixes in this latest OffCAT version. After reading about all these changes...
  • Blog Post: Using RBAC to restrict Discovery Searches

    Introduction eDiscovery is a powerful feature available in Microsoft Exchange. It’s used by eDiscovery Managers for performing discovery searches across all mailboxes in the organization and is very important for the purpose of the Compliance and Legal issues. By default, the Discovery Management role...
  • Blog Post: Exchange 2013 Monitoring Mailboxes

    Introduction Exchange Server 2013 introduced a new feature called Managed Availability , which is a built-in monitoring system with self-recovery capabilities. Managed Availability performs continuous tests (probes) that simulate end-user actions, to detect possible problems with Exchange components...
  • Blog Post: Network Ports for Clients and Mail Flow in Exchange 2013

    Once upon a time in a land far, far away I wrote an article that told our action packed supportability story about the relationship of firewalls and Exchange servers. While the majority of response was positive to this purposefully lighthearted article (if you can’t enjoy your work why do it? :), there...
  • Blog Post: Managed Availability Responders

    Responders are the final critical part of Managed Availability. Recall that Probes are how Monitors obtain accurate information about the experience your users are receiving. Responders are what the Monitors use to attempt to fix the situation. Once they pass throttling, they launch a recovery action...
  • Blog Post: Considering updating your Domain functional level from Windows 2003? Read this!

    Now that Windows Server 2003 end of life (July 14 th , 2015) is on the horizon, many customers are updating their Active Directory (AD) Domain Controllers (DC) from 2003. The first item to consider is which Windows Server Operating System (OS) you will be moving to for your DC’s. There are several options...
  • Blog Post: Configuring Multiple OWA/ECP Virtual Directories on the Exchange 2013 Client Access Server Role

    We have previously published guidance for setting up multiple OWA and ECP virtual directories for Exchange Server 2007 and 2010, and now it is the turn of Exchange Server 2013. The eagle eyed amongst you may spot some copy and paste from previous blogs on the subject, and well frankly, you’d be correct...
  • Blog Post: Single-Click Mailbox Conversion

    Here’s a scenario that might be familiar to you: Sometimes, in support-focused organizations, the email account for external communications with customers is often managed by a single employee. When that employee transitions out of that role, mailbox management responsibility can be shared by multiple...
  • Blog Post: Using an Azure VM as a DAG Witness Server

    Update 8/13/15 : Since publication of this blog post, there have been change in our Azure support statement related to Exchange Server. Please see KB 2721672 for more information. I’m happy to announce support for use of an Azure virtual machine as an Exchange 2013 Database Availability Group...
  • Blog Post: Concerning Trends Discovered During Several Critical Escalations

    Over the last several months, I have been involved in several critical customer escalations (what we refer to as critsits) for Exchange 2010 and Exchange 2013. As a result of my involvement, I have noticed several common themes and trends. The intent of this blog post is to describe some of these common...
  • Blog Post: Come get your Calculator Updates!

    Today, we released updated versions of both the Exchange 2010 Server Role Requirements Calculator and the Exchange 2013 Server Role Requirements Calculator . The Exchange 2010 version is an incremental update and only includes minor bug fixes. You can view what changes have been made, or download the...
  • Blog Post: Be aware: October 26 2014 Russian time zone changes and Exchange

    We wanted to give you a heads up that depending on the version of Exchange you are running, there might be some impact to either names of time zones that are changing on October 26, or the way that actual meetings are displayed in affected time zones. Customers using our newer versions of Exchange, 2010...
  • Blog Post: Those pesky lazy indices

    In Exchange 2013 there are indices within a given mailbox database. The indices are created, maintained, and deleted by the Information Store Worker Process associated with a given database. These indices are not to be confused with the Exchange content indexes that are built via the Search Foundation...