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  • Blog Post: Booking Delegation Vs. Classic Delegation

    Calendar delegation can be assigned in two different ways, each for a specific scenario. However, any mailbox, usually rooms, can be assigned both and this causes confusion when managing delegation of rooms or resources. What’s the difference and why? Classic Delegation Classic delegation has been around...
  • Blog Post: Upgrade to Office Configuration Analyzer Tool (OffCAT) version 2

    It has been a little over a year since the OffCAT team shipped a new version, so I am very happy to tell you that we just released the very latest version (v2) . As with any new version, there are new features, diagnostic rules, and fixes in this latest OffCAT version. After reading about all these changes...
  • Blog Post: Get the inside scoop on Exchange at Microsoft Ignite

    This morning we published the first look at the Ignite session catalog providing you a better view of what to expect at Ignite . Ignite brings together the Exchange Conference with TechEd and other Microsoft technology events. By attending Ignite, you’ll have access to a broad set of content on Microsoft...
  • Blog Post: OAB Improvements in Exchange 2013 Cumulative Update 7

    Note : Cumulative Update 7 (CU7) for Exchange Server 2013 will be released soon TM . Back in May , I discussed the changes we introduced in Exchange 2013 Cumulative Update 5. Specifically with CU5 and later, an OAB can only be assigned (or linked) to a single OAB generation mailbox. This architectural...
  • Blog Post: Improved CalCheck integration with OffCAT

    In the last week there have been two big improvements related to CalCheck and OffCAT that will make life a little easier when troubleshooting ‘calendar’ issues. 1. Relevant solutions for all CalCheck issues added to the following article: 2678030 Information about the Calendar Checking Tool for Outlook...
  • Blog Post: Outlook Connectivity with MAPI over HTTP

    Among the many new features delivered in Exchange 2013 SP1 is a new method of connectivity to Outlook we refer to as MAPI over HTTP (or MAPI/HTTP for short). We’ve seen a lot of interest about this new connection method and today we’ll give you a full explanation of what it is, what it provides, where...
  • Blog Post: Upgrade to Office Configuration Analyzer Tool (OffCAT) version 1.2

    Just over a year ago on March 8, 2013 the first version of OffCAT was released. In the 12 months that followed, the OffCAT team released a new version (v1.1), published numerous rule file updates that included over 260 new detection rules and over 250 bug fixes/feature improvement. And now with over...
  • Blog Post: Client Connectivity in an Exchange 2013 Coexistence Environment

    This article is part 3 in a series that discusses namespace planning , load balancing principles , client connectivity, and certificate planning. Over the last several months, we have routinely fielded questions on how various clients connect to the infrastructure once Exchange 2013 is deployed. Our...
  • Blog Post: Outlook 2013 profile might not update after mailbox is moved to Exchange 2013

    Update 3/18/2014: The fix for this issue has been released and is a part of March 11 2014 update for Outlook 2013. Please see the following KB article: http://support.microsoft.com/kb/2863911 . We wanted to make certain that Exchange admins are aware of an Outlook issue which may impact your plans to...
  • Blog Post: Common mailbox / folder sharing scenarios Guided Walkthroughs now available

    Exchange and Outlook have, for years, been great collaboration platforms, where our customers could share information easily with others. One of the things that came to light when a lot of our customers adopted Office 365 , is that many often have trouble matching their business needs to actual features...
  • Blog Post: When, if and how do you modify Outlook Providers?

    As mentioned in my previous post on the subject of Autodiscover Service and Outlook Providers - I wanted to follow-up with the discussion of modifying the providers. What is the impact when we change the Outlook provider configuration? In what scenarios the Outlook provider should be modified? Relatively...
  • Blog Post: Updated Facebook Provider for Outlook Social Connector and Group Policy settings

    This post describes an update to the Facebook provider for the Outlook Social Connector and the related policy settings that are available for Administrators. Outlook 2010 includes a feature called the Outlook Social Connector which can show social updates for the people your users email with, directly...
  • Blog Post: How does Outlook 2003 Cached Mode leverage Exchange 2003 Full-Text Indexing?

    For those of you who have enabled Full-Text Indexing, you know that when it works it executes searches very quickly returning results for not only e-mail messages but also Word, Excel, HTML, and PowerPoint documents/attachments. However, since Outlook 2003 has come along with " Cached Mode " some people...
  • Blog Post: Released: Office Configuration Analyzer Tool (OffCAT)

    On March 8th, we released the Office Configuration Analyzer Tool (OffCAT) to the Microsoft Download Center, replacing Outlook Configuration Analyzer (OCAT), the original diagnostic tool for Microsoft Outlook. OffCAT was developed by the same team that put together OCAT , so it should be seen as the next...
  • Blog Post: It Takes a Long Time…

    Following our recent announcement of the release of Update Rollup 1 for Exchange 2010 Service Pack 2 you will see we released a ton of fixes and I wanted to blog about one specifically, and maybe at the same time provide some background into how issues like these come about and how we go about fixing...
  • Blog Post: Removing "Reply All" Functionality for Outlook Users Who Participate in Reply-All Storms, via Group Policy: the "Techy Stuff"

    This is a part 2 of blog posts on this subject, you can read part 1 here . Within the first part of this post, I showed you had to remove the Reply-All functionality via GPO. At its core the process is relatively straight forward (obtain Outlook ADM templates, define policies, link and deploy it). However...
  • Blog Post: Setting Folder Permissions in Outlook - what really happens?

    Someone asked the following, so I thought I would try and address the issue as I think it is one that is commonly misunderstood: Could you enlighten us on what happens when an Outlook user uses the permissions tab on a folder to grant access to other users? It apparently isn't the same as when...
  • Blog Post: Outlook 2007 performance update released

    While this is an Exchange Server blog and not Outlook blog, I did want to call this out as it has been mentioned a few times in comments on our blog. Office team has released an update for Outlook 2007 which addresses Outlook 2007 performance problems that customers have reported to us, especially...
  • Blog Post: Legacy client and Out of Office (OOF) interoperability

    Update / clarification 6/6/2008: The original information in this blog post was meant to let you know about some "gotchas" when you are using pre-Outlook 2007 clients with the new Exchange 2007 feature. However, after Exchange 2007 shipped we learned of one scenario where you can run into problems (duplicate...
  • Blog Post: Released: Outlook Configuration Analyzer Tool (OCAT)

    OCAT Documentation Last month we released the Outlook Configuration Analyzer Tool (OCAT) on the Microsoft Download Center site. OCAT was developed by two Microsoft support engineers with over 30 years of combined experience in Outlook, Exchange and Office support. Based on their support experience, they...
  • Blog Post: Introducing MailTips

    Have you ever sent a really well thought out, important email, only to find out (through an automatic response) that the recipient is on vacation for two weeks? For most of us, this means either waiting two weeks for a response or emailing an alternate contact. For the recipient, it means dealing with...
  • Blog Post: 'Requesting data from the Exchange server...' or 'Outlook is trying to retrieve data…' client messages

    Based on the questions that we got on another post , it seemed appropriate to address the "Requesting data from the Exchange server..." or "Outlook is trying to retrieve data…" client popup messages in a separate post. While we have touched upon this subject in several posts in the past, it would be...
  • Blog Post: UDP Notification Support Re-added to Exchange 2010

    I am very pleased to let you all know that in response to your feedback we are adding support for User Datagram Protocol (UDP) notification functionality back into Microsoft Exchange Server 2010. While Outlook 2010 is the best way to experience all that Exchange 2010 has to offer, you have been very...
  • Blog Post: Introducing Outlook Live for schools - and cool new features for everyone

    We've put together a new video, sharing some of the cool new stuff you can expect to see with the next version of Exchange, code-named Exchange 14. Please take a few minutes to go watch it because, hey, we put a lot of work into it and it's no fun if you just skip the video and read only the text! ...
  • Blog Post: Introducing the Microsoft Exchange User Monitor (Exmon) tool

    EDIT 9/23/2009: We have updated the download link to the Exmon tool which now also works on Exchange 2007 as well as Exchange 2010 . I am pleased to announce that this month's Exchange Web release contains a tool that the Exchange performance, development, and operations teams at Microsoft have used...