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  • Blog Post: Exchange ActiveSync Guided Walkthrough

    Many users rely on their smartphones and other mobile devices to access their email and calendar using Exchange ActiveSync (EAS). Any issues with mobile device access and EAS are noticed and reported immediately and a solution is expected just as quickly. To assist you in troubleshooting EAS issues...
  • Blog Post: Video: Securely publishing Exchange 2003 OWA using ISA Server 2004

    Harold Wong recorded a short (16 minute) screencast to walk through the necessary steps to publish Exchange 2003 via Outlook Web Access (OWA) to the Internet (a single Exchange Server) using ISA 2004. Check it out here: http://msexchangeteam.com/videos/9/owamobility/entry427651.aspx - The Exchange...
  • Blog Post: A script to troubleshoot issues with Exchange ActiveSync

    ActiveSyncReport script Download The Exchange support team relatively frequently receives cases where mobile devices using Exchange ActiveSync (EAS) protocol send too many requests to Exchange server resulting in a situation where server runs out of resources, effectively causing a ‘denial...
  • Blog Post: Exchange 2003 - Active Sync reporting

    We have received a lot of feedback recently about your need to better understand the usage of your Exchange 2003 ActiveSync (EAS) deployment. With all of the great features built into EAS, it’s important for you as an IT Professional to know the volume and usage patterns of your deployment. This information...
  • Blog Post: Generate some advanced ActiveSync Server usage stats using IIS Logs

    As you all would expect, Exchange Server ActiveSync (EAS) requests get recorded in the IIS logs by default at “%windows%\system32\LogFiles\W3SVC1”. What you may not know is that EAS does extend the standard log by adding some custom fields. These fields are provided with the goal of enabling usage analysis...
  • Blog Post: Configure certificate-based authentication for Exchange ActiveSync

    Note: Exchange Server 2013 Cumulative Update 5 and later supports certificate-based authentication with ActiveSync. In previous posts, we have discussed certificate based authentication (CBA) for Outlook Web App, and Greg Taylor has covered publishing Outlook Web App and Exchange ActiveSync (EAS)...
  • Blog Post: Transitioning Client Access to Exchange Server 2010

    NOTE: This article has been updated to correct the MSAS URLs mentioned in this article. By now most of you have heard about the release of Exchange 2010. Those of you that are upgrading from Exchange 2003, Exchange 2007 or a mixture of the two, are probably curious about the client access upgrade...
  • Blog Post: Solving the Phone Synchronization Problem End-to-End

    (or, The Design of Exchange Direct Push in Exchange 2003 SP2) Background I bought my first cell phone in the summer of 2000 – the venerable Nokia 5160. With the attendant giddy excitement of a new consumer electronics purchase, I started adding names and numbers to the addressbook on the phone...
  • Blog Post: What is the Exchange ActiveSync Up-to-date feature and how does it work?

    One of the new features in Exchange 2003 is Exchange ActiveSync. Exchange ActiveSync allows you to synchronize your Windows Mobile 2003 Device with your Exchange mailbox over a wireless network without having to cradle the device . The Up-to-date (UTD) feature notifies the device if there is a new item...
  • Blog Post: More on Exchange ActiveSync Reporting with Log Parser - COM object available

    We recently posted details on how to use Log Parser to parse out Exchange ActiveSync (EAS) information to produce helpful reports that can give you a better idea of the usage load of your EAS deployment. In that blog we relied solely on LogParser using the IISW3C input format and your IIS Logs. ...
  • Blog Post: Exchange 2003 SP2

    Hi, I’ve hopefully met many of you at TechEd, IT Forum, or another Exchange community event – but if not, I hope to meet you there soon and I’ll introduce myself now to get it out of the way. I’m the General Manager of the Exchange product team. I’ve been a member of the Exchange team for 4 years...
  • Blog Post: Want to help us gear up for Exchange "12" Unified Messaging and Mobility release?

    Here is a great opportunity for few "right" customers. If you might be interested, please respond to "michael DOT liu AT microsoft DOT com" and I will set up a call with you to go through details. The Exchange team is currently recruiting our best global brand name customers with an interest in Unified...
  • Blog Post: Exchange 2003 OWA and URL redirection

    Someone recently asked why OWA rewrites external links in messages to go through redir.asp. For example, if you receive an HTML message with an embedded link to http://www.microsoft.com , OWA will actually rewrite the link to point to http://exchangeserver/exchweb/bin/redir.asp?URL=http://www.microsoft...
  • Blog Post: Overview of Exchange Server 2007 CAS Proxying and Redirection

    In a Microsoft Exchange Server 2007 organization, a computer that is running Exchange 2007 that has the Client Access Server role installed can act as a proxy for other Client Access Servers within the organization. This is useful when multiple Client Access Servers (CAS) are present in different Active...
  • Blog Post: AUTD on Unreliable GPRS Networks becomes Almost-Up-To-Date

    Exchange Server 2003 provides a feature for users of Windows Mobile 2003 devices to receive their email on their device soon after it arrives in their mailbox. We call this feature Always-Up-To-Date (AUTD) notifications and it can be enabled using the Mobile Services property page under Global Settings...
  • Blog Post: Exchange ActiveSync client connectivity in Office 365

    Update: 4/23/2012: Microsoft has completed deployment of the interim solution that should eliminate the need for manual server reconfiguration of the affected devices when your Office 365 server location changes. We continue to work with device manufacturers to help them resolve their Exchange ActiveSync...
  • Blog Post: Use a custom Pocket IE start page

    I love using my Pocket PC with its wireless LAN card to read my work e-mail at meetings. But, for various reasons, I don't use Pocket Inbox. Instead, I use Outlook Mobile Access and Outlook Web Access. And, instead of making a Favorites link, I created my own Pocket Internet Explorer start page. This...
  • Blog Post: OMA 2003 Logon Process

    This post will go into the steps that happen during the OMA 2003 logon process. As I work in Support Services, I get to explain this a lot so I wanted to share it. The general flow goes like this: User Information in our example: Domain Account: Contoso\Administrator Exchange Alias...
  • Blog Post: Managing your Active Sync Device from Outlook Web Access in Exchange 2007 SP1

    In Exchange 2007, Outlook Web Access (OWA) offers a portal for users to manage their Exchange Active Sync (EAS) devices. How to access that information? Log on to OWA Click "Options" Click "Mobile Device" Here is what the page looks like: Note : If ActiveSync is not enabled for the Exchange user, "Mobile...
  • Blog Post: Supporting Windows 8 Mail in your organization

    Windows 8 and Windows RT include a built-in email app named Mail (also referred to as Windows 8 Mail or the Windows 8 Mail app ). The Windows 8 Mail app includes support for IMAP and Exchange ActiveSync (EAS) accounts. This article includes some key technical details of the Windows 8 Mail app. Use...
  • Blog Post: Don't want to be bothered by your phone during a meeting?

    If you’re lucky enough to own a Windows Mobile-powered Smartphone (like the Motorola MPx200 ), there’s one cool little function that isn’t altogether obvious. Like most handsets, Smartphones have various profiles between which you can switch (Normal, Silent, Meeting, that kind of thing). You can see...
  • Blog Post: Updated Direct Push enabled Windows Mobile emulator!

    Since our recent blog posting on Windows Mobile 5.0 MSFP emulator version there have been many questions related to how to enable the emulator to leverage Direct Push on non-GPRS networks. We have heard your feedback and wanted to let you know that we've released an updated version of the Windows Mobile...
  • Blog Post: Exchange 2007 ActiveSync policies

    A lot of Exchange Administrators would like to enforce certain settings on all or a few of their mobile users who make use of the Exchange 2007 ActiveSync feature to sync their e-mails, contacts and tasks to their PDA's or Windows Mobile phones. Well, the wait is now over! Exchange 2007 introduces ActiveSync...
  • Blog Post: Exchange ActiveSync and the /Exchange virtual directory

    As many of you already know, Exchange ActiveSync uses HTTP-DAV to access the user’s mailbox. By default these HTTP requests are all sent to the /Exchange virtual directory on the mailbox server. However, in certain deployments like the hosting scenario there can be multiple virtual directories each tied...
  • Blog Post: Microsoft IT: Mobile Messaging at Microsoft

    As part of the initiative to publish IT Showcase documents, showing how Microsoft does IT, we published a Case Study and a PowerPoint slide deck on the following subject: Mobile Messaging at Microsoft: Improving Security, Manageability, and User Experience Here is what it is about: ...