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  • Blog Post: Log Parser Studio 2.0 is now available

    Download Since the initial release of Log Parser Studio (LPS) there have been over 30,000 downloads and thousands of customers use the tool on a daily basis. In Exchange support many of our engineers use the tool to solve real world issues every day and in turn share with our customers, empowering...
  • Blog Post: Configure certificate-based authentication for Exchange ActiveSync

    In previous posts, we have discussed certificate based authentication (CBA) for Outlook Web App, and Greg Taylor has covered publishing Outlook Web App and Exchange ActiveSync (EAS) with certificate based authentication using ForeFront TMG in this whitepaper . Certificate based authentication for OWA...
  • Blog Post: Supporting Windows 8 Mail in your organization

    Windows 8 and Windows RT include a built-in email app named Mail (also referred to as Windows 8 Mail or the Windows 8 Mail app ). The Windows 8 Mail app includes support for IMAP and Exchange ActiveSync (EAS) accounts. This article includes some key technical details of the Windows 8 Mail app. Use...
  • Blog Post: iOS6 devices erroneously take ownership of meetings

    One of the great benefits to running one of the world’s largest Exchange deployments is that we at Microsoft get to see all the things that our customers face on a daily basis. With the recent release of iOS6, we have noticed a marked increase in support calls due to meetings having the owner of the...
  • Blog Post: RBAC: Walkthrough of creating a role that can wipe ActiveSync Devices

    A question that has come up several times in recent months is: How do I create RBAC roles that present only very limited ActiveSync management functionality? Before we dive into the answer let us do a quick review of what RBAC (Role Based Access Control) is. Prior to Exchange 2010 permissions were defined...
  • Blog Post: Introducing: Log Parser Studio

    Download Anyone who regularly uses Log Parser 2.2 knows just how useful and powerful it can be for obtaining valuable information from IIS (Internet Information Server) and other logs. In addition, adding the power of SQL allows explicit searching of gigabytes of logs returning only the data that is...
  • Blog Post: Exchange ActiveSync client connectivity in Office 365

    Update: 4/23/2012: Microsoft has completed deployment of the interim solution that should eliminate the need for manual server reconfiguration of the affected devices when your Office 365 server location changes. We continue to work with device manufacturers to help them resolve their Exchange ActiveSync...
  • Blog Post: A script to troubleshoot issues with Exchange ActiveSync

    ActiveSyncReport script Download The Exchange support team relatively frequently receives cases where mobile devices using Exchange ActiveSync (EAS) protocol send too many requests to Exchange server resulting in a situation where server runs out of resources, effectively causing a ‘denial...
  • Blog Post: Announcing a Windows Phone app for the Exchange Team Blog

    Are you always on the go? Do you struggle to find time to read our blog because of your busy schedule? Or do you just need an excuse to read our blog on Windows Phone 7? It doesn’t matter which of the categories you fall in, we have an answer for you! We’re excited to announce availability of “The Exchange...
  • Blog Post: Announcing the Exchange ActiveSync Logo Program

    You’ve told us that one of your top concerns is the increasing diversity of mobile devices that employees use to access your company resources. While many of these devices use Exchange ActiveSync (EAS) for mobile email, we all know that not all EAS clients are created equal. Exchange ActiveSync...
  • Blog Post: Exchange 2010 SP1 Rollup 3 and BlackBerrys sending duplicate messages

    Update 4/6/2011: The update has been re-released. See Announcing the Re-release of Exchange 2010 Service Pack 1 Update Rollup 3 (V3) . 3/30/2011 1:40 PM: Please see Exchange 2007/2010 Rollup 3 Status Update for updated status. We have received notification of an issue impacting some customers which...
  • Blog Post: Exchange ActiveSync and Windows Phone 7 "phantom data" issue

    Some of you may have seen stories about higher than expected data usage for a very small percentage of Windows Phone 7 users being caused by an inefficiency between Windows Phone 7 client and Yahoo! Mail. You may have also seen that these stories mention that there is a separate Exchange ActiveSync ...
  • Blog Post: Controlling Exchange ActiveSync device access using the Allow/Block/Quarantine list

    What is the Allow/Block/Quarantine list? In Exchange 2010 we added a feature called the Allow/Block/Quarantine list (or ABQ for short). This feature was designed to help IT organizations control which of the growing number of Exchange ActiveSync-enabled devices are allowed to connect to their Exchange...
  • Blog Post: Why all Exchange ActiveSync experiences aren’t the same… and how to know what you’re getting

    One of the most frequent questions I get as the Product Manager for Exchange ActiveSync (EAS) is for a list of EAS -enabled devices customers can use for mobile email and what functionality they support. This is often a difficult thing to provide since Microsoft licenses patents (which are Microsoft’s...
  • Blog Post: Outlook Mobile Update

    Now you can keep valuable information at hand with the new Microsoft Office Outlook Mobile Update and Microsoft Exchange Server 2010. The Outlook Mobile Update is available for Windows Mobile 6.1 phones. When your phone is connected to Exchange Server 2010, you are automatically informed if there...
  • Blog Post: Transitioning Client Access to Exchange Server 2010

    NOTE: This article has been updated to correct the MSAS URLs mentioned in this article. By now most of you have heard about the release of Exchange 2010.  Those of you that are upgrading from Exchange 2003, Exchange 2007 or a mixture of the two, are probably curious about the client access upgrade...
  • Blog Post: New version of Exchange Remote Connectivity Analyzer has been released

    Today we released an updated version of the Exchange Remote Connectivity Analyzer . For those of you not familiar with this site, it is a Web-based tool that helps you troubleshoot connectivity issues. The tool simulates several client logon and mail flow scenarios. When a test fails, many of the errors...
  • Blog Post: Exchange ActiveSync and iPhone OS 3.1

    Many Exchange Server customers have reported issues logging on to Exchange using iPhone devices older than iPhone 3GS. iPhones support Exchange ActiveSync (EAS), the same protocol supported by Windows Mobile devices, and licensed by many other mobile device manufacturers. Exchange Server 2007 SP1...
  • Blog Post: Tips on Remote File Access in Exchange 2007

    EDIT 10/14/2009: Made a few readability improvements as well as added a section based on feedback . Traditionally, in order to access an internal share or site link posted within an email, one had to be connected to the company network. In addition, access to internal files was not available directly...
  • Blog Post: Securing Exchange Data from Unapproved Mobile Devices (or how to block a phone or service from taking data out of your Exchange Server)

    Many companies and users consider mobile access to Exchange data an essential feature. Exchange ActiveSync (EAS) is very popular as it allows this access and many devices have licensed and implemented EAS (including Windows Mobile). Some companies use remote servers to access Exchange data and push it...
  • Blog Post: iPhone 2.0; Welcome to Exchange!

    If you've not heard; Apple released iPhone 2.0 today which includes a software update to the existing iPhones in the market (yes, we mentioned it when it was announced as well). We're thrilled to add them to the family of Exchange ActiveSync licensees that enable all sorts of devices to connect to Exchange...
  • Blog Post: Understanding Exchange 2007 SP1 mobile policies, ECAL and MDM

    Disclaimer OK, before you get too far into this posting I just want to let you know that most of this is about why different organizations might choose to go with Exchange to manage their mobile devices and other organizations might use System Center Mobile Device Manager (MDM for short).  This...
  • Blog Post: Apple licenses Exchange ActiveSync for the iPhone

    Today, Apple announced they have licensed the Exchange ActiveSync (EAS) protocol and are building support into the iPhone. We are happy to have them join the list of mobile device manufacturers supporting EAS. Here is the Apple press release . Our official press piece is here . By the way, our own Terry...
  • Blog Post: Steps to manually recreate the sync relationship on mobile devices synchronizing with Microsoft Exchange Server

    Steps to manually recreate the sync relationship on mobile devices synchronizing with Microsoft Exchange Server In some troubleshooting scenarios, users may need to rebuild and resynchronize their partnership manually. In previous versions of Microsoft Exchange Server, if you moved your mailbox...
  • Blog Post: What's New for Exchange ActiveSync Mailbox Policies in Exchange Server 2007 SP1?

    Exchange 2007 Service Pack 1 is coming soon to a server near you. As you've read here before, there are a lot of new mobility features coming in Service Pack 1 and I hope I can provide you with some of the juicy details you've been waiting for. Note As wonderful as these new features are, currently...
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